Remote Cruise & Resort Booking Specialist | Flexible

Lever, Inc.; New York (NY); Remote; USD 45,000 - 75,000; Full time

Benefits offered by this job

Flexible remote work

Structured onboarding

Booking tools access

Professional development

Collaborative team environment

Growth opportunities

Job summary

Lever, Inc. is seeking a Cruise & Resort Reservation Specialist to coordinate vacation bookings and client travel arrangements in a fully remote environment.

You will help clients secure cruises, all-inclusive resorts, and related travel experiences while delivering excellent customer support throughout the booking process. The role emphasizes organization, communication, and helping clients plan memorable vacations.

Qualifications

• Must be 18+ and based in the United States.
• Strong communication and customer service skills.
• Detail-oriented with excellent organizational abilities.
• Comfortable working independently in a remote environment.
• Basic computer and online scheduling system knowledge.
• Reliable internet connection and professional communication skills.

Responsibilities

• Assist clients with cruise, resort, and vacation reservations.
• Research travel options, pricing, promotions, and availability.
• Coordinate booking details and ensure accuracy of travel arrangements.
• Communicate confirmations, updates, and travel information to clients.
• Maintain organized records of bookings and client interactions.
• Provide professional support throughout the reservation process.
• Stay informed on supplier promotions, destination information, and travel updates.

Skills

Communication

Customer service

Attention to detail

Organizational skills

Job description

Lever, Inc. is seeking a Cruise & Resort Reservation Specialist to coordinate vacation bookings and client travel arrangements in a fully remote environment.

You will help clients secure cruises, all-inclusive resorts, and related travel experiences while delivering excellent customer support throughout the booking process. The role emphasizes organization, communication, and helping clients plan memorable vacations.