Remote Cruise Planner: Turn Travel Dreams Into Bookings

Elite Escapes; Carmel (IN); À distance; USD 55 000 - 76 000; Plein temps

Avantages offerts par ce poste

Fully remote work

Comprehensive onboarding

Collaborative team environment

Growth opportunities

Leadership paths

Résumé du poste

Elite Escapes is hiring a Remote Cruise Planner (Sales-Focused) to help clients turn ideas into booked vacations. You will match travelers with ships, itineraries, cabins and onboard experiences, guiding them from initial inquiry to confirmation with energy and precision.

You’ll use destination knowledge, sales acumen and a consultative approach to tailor options, manage quotes, and build lasting relationships for future sailings. Training provided and remote work flexibility offered.

Qualifications

• Experience in selling travel or cruise products preferred.
• Strong communication and client-focused service.
• Ability to manage multiple quotes and bookings accurately.

Responsabilités

• Connect with clients to understand destinations, travel style, budget, dates and group size.
• Recommend cruise line, ship, itinerary, stateroom, dining, shore excursions and add-ons.
• Turn inquiries into confirmed vacations via email, chat and phone with a client-first approach.
• Explain options including cabin categories, deposits, payments, and travel protections.
• Handle booking details, special requests, payments, upgrades and pre-cruise questions.
• Resolve concerns quickly, guiding clients from quote to embarkation and return home.
• Share cruise insights and build relationships for repeat sailings and referrals.

Connaissances

Sales skills

Customer service

Communication

Organization

Travel knowledge

Outils

CRM systems

Online booking platforms

AI tools

Description du poste

Elite Escapes is hiring a Remote Cruise Planner (Sales-Focused) to help clients turn ideas into booked vacations. You will match travelers with ships, itineraries, cabins and onboard experiences, guiding them from initial inquiry to confirmation with energy and precision.

You’ll use destination knowledge, sales acumen and a consultative approach to tailor options, manage quotes, and build lasting relationships for future sailings. Training provided and remote work flexibility offered.