Remote Cruise Planner: Turn Destinations into Bookings

Elite Escapes; Bellevue (WA); Remoto; USD 45.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote

Onboarding and training

Descrizione del lavoro

Elite Escapes is seeking a Remote Cruise Planner (Sales-Focused) who loves travel and thrives in a consultative sales environment. You’ll match travelers with ships, itineraries, and add-ons, guiding decisions from quote to embarkation with energy and care.

You’ll build relationships via email, chat, and phone, share cruise insights, and aim for repeat sailings, referrals, and long-term loyalty while embracing a fully remote schedule.

Competenze

• Interest in cruises and ocean travel.
• Sales, hospitality, or customer-service experience preferred—Zero experience welcome.
• Excellent written and verbal communication.
• Strong organization and multi-quote management.
• Comfort with technology, booking platforms, CRM, and AI tools.
• Genuine passion for travel and helping clients find their perfect cruise.

Mansioni

• Understand clients' destinations, budgets, dates, and cruise must-haves.
• Recommend cruise lines, ships, itineraries, cabins, dining packages, and add-ons.
• Convert inquiries to confirmed vacations via email, chat, and phone.
• Explain options: cabins, deposits, travel protection, onboard packages, and ports.
• Handle bookings, requests, changes, payments, upgrades, and pre-cruise questions.
• Resolve concerns, supporting clients from quote to return home.
• Share cruise insights on families, romantic itineraries, ports, promotions.
• Foster post-booking relationships for repeat sailings and referrals.

Conoscenze

Client communication

Sales mindset

CRM software

Travel knowledge

Strumenti

Booking platforms

CRM systems

AI tools

Descrizione del lavoro

Elite Escapes is seeking a Remote Cruise Planner (Sales-Focused) who loves travel and thrives in a consultative sales environment. You’ll match travelers with ships, itineraries, and add-ons, guiding decisions from quote to embarkation with energy and care.

You’ll build relationships via email, chat, and phone, share cruise insights, and aim for repeat sailings, referrals, and long-term loyalty while embracing a fully remote schedule.