Remote Cruise Booking Specialist - Flexible Hours & Perks

Network Travel Careers; South Carolina; Teletrabalho; USD 35 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible work schedule

Exclusive travel discounts

Ongoing training and professional dev.

Career growth opportunities

Resumo da oferta

Network Travel Careers in the United States is seeking a detail-oriented Virtual Cruise Booking Agent to assist clients with selecting, booking, and managing cruise vacations. You will leverage knowledge of the cruise industry to tailor options to client preferences and budgets in a fully remote setting.

The role requires excellent communication, sales skills, and strong organizational abilities to handle multiple bookings and ensure smooth experiences from inquiry to post-booking follow-up.

Qualificações

• Experience in travel sales or customer service.
• Knowledge of cruise lines, destinations, and trends.
• Excellent verbal and written communication skills.
• Ability to multitask and manage multiple bookings.

Responsabilidades

• Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms.
• Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements.
• Process bookings and payments while ensuring accuracy and compliance with company policies.
• Maintain strong relationships with clients by offering personalized service and follow-ups.
• Stay updated on cruise line promotions, policies, and travel regulations.
• Collaborate with cruise partners to secure the best deals and exclusive perks for clients.
• Address client concerns and troubleshoot booking-related issues professionally.
• Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations.

Conhecimentos

Customer service

Sales

Communication

Multitasking

Formação académica

Experience in travel sales or customer service

Ferramentas

CRM software

Descrição da oferta de emprego

Network Travel Careers in the United States is seeking a detail-oriented Virtual Cruise Booking Agent to assist clients with selecting, booking, and managing cruise vacations. You will leverage knowledge of the cruise industry to tailor options to client preferences and budgets in a fully remote setting.

The role requires excellent communication, sales skills, and strong organizational abilities to handle multiple bookings and ensure smooth experiences from inquiry to post-booking follow-up.