Remote Croatian Travel Support Agent (Greece)
Employers from Greece
A complete application in a minute
Tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
Mercier Consultancy is seeking a Croatian-speaking Travel Support Agent to join our remote team while working from Greece. You will assist Croatian-speaking customers with their travel bookings and inquiries on the Booking.com platform, ensuring a smooth, hassle-free experience for travelers.
This role offers a competitive monthly salary, a fully paid relocation package, and a 1200 euros hiring bonus if you are already in Greece, along with private health insurance and other perks.
Qualifications
- Fluency in Croatian and English, written and spoken.
- Prior customer service experience, preferably in travel or hospitality.
- Strong communication and problem-solving skills.
- Comfortable working remotely and managing time effectively.
- Right to live and work in Greece or EU citizen status.
Responsibilities
- Deliver outstanding customer support to Croatian-speaking Booking.com users through various channels.
- Assist clients with reservations, modifications, cancellations, and general travel questions.
- Resolve issues promptly to maintain high customer satisfaction.
- Keep detailed records of interactions and transactions in the company database.
- Work collaboratively with internal teams to improve customer service processes and policies.
Skills
Job description
Mercier Consultancy is seeking a Croatian-speaking Travel Support Agent to join our remote team while working from Greece. You will assist Croatian-speaking customers with their travel bookings and inquiries on the Booking.com platform, ensuring a smooth, hassle-free experience for travelers.
This role offers a competitive monthly salary, a fully paid relocation package, and a 1200 euros hiring bonus if you are already in Greece, along with private health insurance and other perks.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
