Remote Crisis Intervention Specialist (Part-Time)

University of Colorado; Aurora (CO); Remote; USD 54,000 - 69,000; Part time

Job summary

University of Colorado Anschutz in the Department of Psychiatry seeks a part-time Crisis Specialist for the Hospital Follow-Up Program. The role focuses on suicide prevention, crisis intervention, and care coordination through telephonic and virtual encounters; the specialist will rapidly evaluate complex behavioral health situations and support appropriate interventions.

The position requires a bachelor’s degree in a related field, 3 years in healthcare with crisis experience, strong

Qualifications

• Bachelor’s degree in biological science, nutrition, nursing, health, human services, psychology, counseling, social work, or a directly related field from an accredited institution.
• 3 years of experience working in a health care setting, which includes 1 year of crisis intervention experience.
• Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.

Responsibilities

• Take cases triaged from the peer specialists. This requires a strong understanding of de-escalation and crisis invention practices.
• Strategically manage complex behavioral health cases.
• Oversee follow-ups and counsel, negotiate, mediate and intervene with callers to defuse crisis intensity and prevent harm to self or others.
• Ensure immediate and appropriate support is provided by connecting patients with care resources. Each case will be unique and different approaches and/or resources may be required to ensure an appropriate level of care.
• Provide suicide, substance use and homicide risk screening and assessments telephonically.
• Maintain accurate and current crisis contact documentation in compliance with state and federal law and University due diligence; support internal and external audits as required.

Skills

Crisis intervention

De-escalation

Communication

Healthcare navigation

Customer service

Cultural competence

Education

Bachelor’s degree in biological science, nutrition, nursing, health, human services, psychology, counseling, social work, or a directly related field

Job description

University of Colorado Anschutz in the Department of Psychiatry seeks a part-time Crisis Specialist for the Hospital Follow-Up Program. The role focuses on suicide prevention, crisis intervention, and care coordination through telephonic and virtual encounters; the specialist will rapidly evaluate complex behavioral health situations and support appropriate interventions.

The position requires a bachelor’s degree in a related field, 3 years in healthcare with crisis experience, strong