Remote CPhT: AI QA for Clinical Content & Prior Auth

Cashback24x7; Indiana; Hybrid; USD 28,000 - 50,000; Full time

Job summary

Mercor seeks a Certified Pharmacy Technician (CPhT) to support AI-powered clinical content reviews for prior authorisation workflows. This fully remote position targets technicians with strong medication management and operational experience.

You will assess AI-generated responses for accuracy, safety, clarity, and evidence support, annotate findings, and escalate safety-critical cases. 30–40 hours per week.

Qualifications

• Certified Pharmacy Technician (CPhT) or equivalent experience.
• Hands-on medication knowledge and prior authorisation workflows.
• Strong understanding of medication safety and drug interactions.
• Excellent written communication and attention to detail.
• Comfortable following structured annotation guidelines.
• Available for 30–40 hours per week.

Responsibilities

• Answer medication-related clinical questions using sources and labeling guidelines.
• Review AI-generated responses for clinical accuracy, safety, and completeness.
• Correct inaccurate responses and provide structured feedback.
• Identify escalation cases with insufficient evidence or safety concerns.
• Apply project rubrics and participate in calibration sessions.

Skills

CPhT certification

Medication management

Pharmacy operations

Documentation accuracy

Attention to detail

30–40 hrs/week

Education

CPhT certification

Tools

Epic

Cerner

EHR systems

Job description

Mercor seeks a Certified Pharmacy Technician (CPhT) to support AI-powered clinical content reviews for prior authorisation workflows. This fully remote position targets technicians with strong medication management and operational experience.

You will assess AI-generated responses for accuracy, safety, clarity, and evidence support, annotate findings, and escalate safety-critical cases. 30–40 hours per week.