Certified Pharmacy Technician (CPhT)

Mercor; United States; Remote; USD 40,000 - 57,000; Full time

Job summary

Mercor is seeking experienced Certified Pharmacy Technicians (CPhT) to support AI-powered prior authorisation workflows by reviewing medication-related clinical content and evaluating AI responses for accuracy, safety, and completeness.

Role focuses on medication history, dosing, drug interactions, and pharmacy workflows, with emphasis on evidence-based annotations and adherence to guidelines. 30–40 hours per week expected, in the USA.

Qualifications

• Certified Pharmacy Technician (CPhT) with pharmacy operations experience.
• Experience with prior authorisation workflows.
• Strong knowledge of medication safety and drug interactions.
• Excellent written communication and attention to detail.
• Ability to follow structured annotation guidelines.
• Available for 30–40 hours per week.

Responsibilities

• Answer medication-related clinical questions using context, materials, and labeling guidelines.
• Review AI-generated responses for accuracy, safety, clarity, and evidence.
• Provide annotations and written feedback on responses.
• Identify cases with insufficient evidence, safety concerns, or unclear context.
• Apply project rubrics and calibration feedback in reviews.

Skills

CPhT

Pharmacy operations

Medication safety

Written communication

Attention to detail

Annotation guidelines

Tools

Epic

Cerner

EHR systems

Job description

Pay: $35/hour
Commitment: Hourly
Open to: USA

Mercor is hiring on behalf of a leading AI research lab developing next-generation clinical AI systems. We're seeking experienced Certified Pharmacy Technicians (CPhT) to support the development of AI-powered prior authorisation workflows by reviewing medication-related clinical content and evaluating AI-generated responses for accuracy, safety, clarity, and completeness. This role is ideal for pharmacy technicians with strong medication management and pharmacy operations experience who are interested in contributing to cutting-edge healthcare AI.

What You'll Do

• Answer medication-related clinical questions using patient context, source materials, and labelling guidelines.
• Review AI-generated responses for clinical accuracy, safety, clarity, completeness, and evidence support.
• Correct inaccurate or incomplete responses and provide structured annotations and written feedback.
• Identify and elevate cases involving insufficient evidence, conflicting guidance, unclear clinical context, or patient safety concerns.
• Apply project rubrics and quality standards consistently while participating in calibration and feedback sessions.

Representative topics include:

• Medication history
• Prior authorisation requirements
• Medication indications
• Dosing information
• Contraindications
• Drug interactions
• Supporting clinical documentation
• Pharmacy workflows

Qualifications

• Certified Pharmacy Technician (CPhT) or equivalent pharmacy technician experience.
• Hands-on experience with medications, prescriptions, pharmacy operations, and prior authorisation workflows.
• Strong understanding of medication safety, drug interactions, and pharmacy best practices.
• Excellent written communication skills and strong attention to detail.
• Comfortable following structured annotation guidelines.
• Available for 30-40 hours per week during the project.

Preferred Experience

• Prior authorisation or speciality pharmacy
• Medication access programs
• Epic, Cerner, or other electronic health record (EHR) systems
• Clinical quality assurance
• AI evaluation, clinical content review, or healthcare data annotation
• 340B or medication assistance programs

What Success Looks Like

• Consistently accurate, evidence-based clinical annotations and reviews.
• High agreement with project quality standards.
• Reliable throughput and timely delivery.
• Clear identification and escalation of safety-critical or ambiguous cases.
• Rapid incorporation of calibration feedback.