Remote Course Registration Specialist - Enrollment Support

HRS Talent Solutions; Colorado Springs (CO); Remote; USD 34,000 - 45,000; Full time

Job summary

HRS Talent Solutions is seeking a Course Registration Support Representative for a full-time remote position in the United States. The role pays $29 per hour and supports learners with enrollment steps, eligibility, and payment questions while routing complex issues to the appropriate team.

The position involves reviewing course registration questions, confirming stages, explaining steps, and maintaining organized records.

Qualifications

• Patience with first-time online learners.
• Accuracy with dates and records.
• Experience in customer service preferred.

Responsibilities

• Reading assigned course registration questions.
• Checking the course and the learner's online stage.
• Explaining published form and confirmation steps.
• Noting a failed payment or upload for specialists.
• Routing prerequisite and exception questions.
• Sharing confirmed joining information when available.
• Keeping registration correspondence organized.

Skills

Office administration

Customer service

Patience

Attention to detail

Job description

HRS Talent Solutions is seeking a Course Registration Support Representative for a full-time remote position in the United States. The role pays $29 per hour and supports learners with enrollment steps, eligibility, and payment questions while routing complex issues to the appropriate team.

The position involves reviewing course registration questions, confirming stages, explaining steps, and maintaining organized records.