Remote Corporate Travel Advisor with Flexible Perks

AMEX GBT; United States; Remote; USD 39,200 - 72,800; Full time

Benefits offered by this job

Travel perks

Flexible benefits tailored by country

Access to learning platform and 20,000

Job summary

Amex GBT is seeking a Travel Consultant to join our highly skilled remote team serving corporate clients from the United States. You will advise and arrange travel for individuals and groups, conduct option analyses, and book domestic and international trips across air, rail, and hotels, using Amadeus and other systems.

You’ll ensure policy compliance, provide proactive service, and collaborate with colleagues to coach and improve service levels, with shifts including weekends in a 24x7

Qualifications

• A minimum of 3 years’ corporate travel experience.
• Fares & Ticketing knowledge – including complex fares.
• Native GDS expertise – Amadeus.
• Professional communication (written and verbal).
• Attention to detail.
• Act with integrity, and look after personal traveler information.
• Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation).
• Resolving customer issues quickly and independently / with supplier.
• Teamwork and openness to feedback.

Responsibilities

• Advise and arrange travel for corporate business customers (both individuals and groups).
• Conduct analysis and research on travel options, and proactively anticipate traveler needs to sell additional services.
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations.
• Use various Global Distribution Systems – Amadeus.
• Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements.
• Use positive telephone service techniques and act on special customer requests.
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.
• As part of a 24 x 7 team, we are looking for someone to be flexible and open to work - day, afternoon and evening shifts including weekends.

Skills

Professional communication

Attention to detail

Teamwork

Customer service orientation

Integrity

Tools

Amadeus GDS

Fares & Ticketing knowledge

Job description

Amex GBT is seeking a Travel Consultant to join our highly skilled remote team serving corporate clients from the United States. You will advise and arrange travel for individuals and groups, conduct option analyses, and book domestic and international trips across air, rail, and hotels, using Amadeus and other systems.

You’ll ensure policy compliance, provide proactive service, and collaborate with colleagues to coach and improve service levels, with shifts including weekends in a 24x7