Remote Corporate Travel Consultant — Sabre Expert

American Express Global Business Travel; Madison (WI); Remote; USD 39,000 - 73,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Learning & development opportunities

Job summary

American Express Global Business Travel is seeking a Travel Consultant to join our highly skilled remote team, delivering outstanding service to our corporate clients. You will advise and arrange travel for individuals and groups, ensuring policy compliance and proactive service.

As part of a 24/7 Traveler Care operation, you’ll handle domestic and international bookings across air, rail, and hotels using Sabre and other GDSs, focusing on accuracy and traveler satisfaction.

Qualifications

• Passion for excellence in client service and proactive anticipation of needs.
• Native Sabre expertise and strong travel industry knowledge.
• Professional communication and attention to detail.
• Integrity and responsible handling of traveler information.
• Understanding of travel policies and regulatory requirements.
• Ability to resolve issues quickly and independently with suppliers.
• Teamwork mindset and openness to feedback.

Responsibilities

• Advise and arrange travel for corporate business customers (individuals and groups).
• Conduct analysis and research on travel options and upsell services.
• Arrange and book domestic and international business travel across air, rail, hotel.
• Use GDSs (Sabre, Apollo, Galileo, Amadeus); training may be provided.
• Ensure compliance with travel policy and provider policies.
• Provide positive telephone service and handle special requests.
• Collaborate within the team to coach and improve service levels.

Skills

Customer service

Proactive needs anticipation

Sabre expertise

Professional communication

Attention to detail

Travel industry knowledge

Teamwork

Problem solving

Tools

Sabre

Apollo

Galileo

Amadeus

Job description

American Express Global Business Travel is seeking a Travel Consultant to join our highly skilled remote team, delivering outstanding service to our corporate clients. You will advise and arrange travel for individuals and groups, ensuring policy compliance and proactive service.

As part of a 24/7 Traveler Care operation, you’ll handle domestic and international bookings across air, rail, and hotels using Sabre and other GDSs, focusing on accuracy and traveler satisfaction.