Remote Corporate Trainer - Virtual Learning Specialist

Gainwell Technologies LLC; Columbus (OH); Remote; USD 52,000 - 74,000; Full time

Benefits offered by this job

401(k) employer match

Health benefits

Flexible vacation policy

Educational assistance

Job summary

Gainwell Technologies LLC seeks a skilled Trainer to empower call center agents and other departments with engaging, effective training. You will deliver sessions, adapt to diverse learning styles, and collaborate with the LKI team to create impactful learning experiences that drive performance.

The role requires strong presentation skills, experience with adult learning principles, and at least three years as a corporate trainer.

Qualifications

• Three (3) or more years of experience as a corporate/executive trainer or facilitator.
• Passion for training and desire to facilitate in a virtual classroom environment.
• Strong presentation and interpersonal skills.
• Experience with adult learning principles and learner engagement techniques.
• Demonstrable curriculum development, presentation, and instructional design skills.

Responsibilities

• Deliver engaging and interactive training sessions to new and existing call center agents and general training for other departments such as Claims and Provider Enrollment.
• Facilitate virtual training programs to enhance employee skills and performance.
• Adapt training delivery to various learning styles and needs.
• Design visually engaging and interactive training material and presentations for learners that meets modern adult learning principles and varied learning needs.
• Collaborate with LKI training team, SMEs, and account lenders to ensure training materials are effective and user-friendly.
• Provide post-training support and resources to learners and call center leadership.
• Assess training outcomes through surveys, feedback, and performance metrics.

Skills

Presentation skills

Interpersonal skills

Adult learning principles

Curriculum development

Instructional design

Virtual training

Job description

Gainwell Technologies LLC seeks a skilled Trainer to empower call center agents and other departments with engaging, effective training. You will deliver sessions, adapt to diverse learning styles, and collaborate with the LKI team to create impactful learning experiences that drive performance.

The role requires strong presentation skills, experience with adult learning principles, and at least three years as a corporate trainer.