Remote Conversational Experience Designer

Radius Global Solutions LLC; Oregon; Hybrid; USD 80,000 - 110,000; Full time

Job summary

Radius Global Solutions, LLC is seeking a Conversational Experience Designer to create engaging AI-driven conversations for virtual agents and chatbots. You will design dialog flows, prompts, intents, and personas while collaborating with AI developers and business stakeholders to ensure human-centered experiences across channels. The role requires 3+ years in AI programs, strong prompt design, and solid communication skills.

Remote work option and standard U.S. business hours are supported.

Qualifications

• Associate’s or bachelor’s degree or equivalent work experience.
• Minimum of 3 years of experience working with AI programs and solutions.
• Expertise in Prompt Design.
• Experience using LLMs suitable for high volume consumer interactions.
• Proficiency in Microsoft Office Suite programs.
• Strong organizational, interpersonal, written, and verbal communication skills.

Responsibilities

• Design end-to-end conversational experiences for AI virtual agents and chatbots.
• Define virtual agent personalities, tone, voice, and communication standards.
• Create user journeys, conversation maps, intents, entities, and dialog structures.
• Develop prompts and generative AI interactions that produce accurate and effective responses.
• Conduct user testing, conversation reviews, and usability assessments.
• Analyze performance metrics to optimize engagement, containment, and satisfaction.
• Partner with business and technical teams to translate requirements into conversational solutions.
• Ensure accessibility, inclusivity, compliance, and brand consistency across AI interactions.

Skills

Prompt design

AI program experience

LLMs for high-volume interactions

Strong communication

Education

Associate's or Bachelor's degree

Tools

Microsoft Office

Job description

Radius Global Solutions, LLC is seeking a Conversational Experience Designer to create engaging AI-driven conversations for virtual agents and chatbots. You will design dialog flows, prompts, intents, and personas while collaborating with AI developers and business stakeholders to ensure human-centered experiences across channels. The role requires 3+ years in AI programs, strong prompt design, and solid communication skills.

Remote work option and standard U.S. business hours are supported.