Remote Conversational AI Platform Engineer
Cognizant
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Benefits offered by this job
Job summary
Cognizant is seeking a Conversational AI Platform Engineer to design, build, and deploy enterprise-grade conversational AI solutions, including voice and chat bots, powered by AWS services and LLMs. You will collaborate with architects, cloud engineers, product owners, and stakeholders to deliver AI-driven experiences.
The role focuses on developing agentic AI applications, managing tool and function calling, multi-agent workflows, and robust NLU capabilities for scalable, secure deployments in
Qualifications
- Strong hands-on experience developing Conversational AI and Agentic AI platforms using Amazon Bedrock, Bedrock AgentCore, AWS Lex, AWS Strands SDK/Framework, and related AWS AI services.
- Hands-on experience building production-grade Generative AI solutions using Amazon Bedrock, including LLM application development, agent workflows, tool calling, and function calling.
- Strong experience designing and developing voice bot and chat bot solutions, including intent modeling, conversation design, prompt engineering, and NLU concepts.
- Strong AWS cloud development experience including AWS Lambda, Amazon S3, DynamoDB, API Gateway, IAM, and CloudWatch.
- Experience securing enterprise AI applications through guardrails, prompt injection mitigation, data protection, access controls, responsible AI controls, and AI security best practices.
- Experience monitoring, troubleshooting, and optimizing AI agents and conversational AI platforms in production environments.
- Hands-on experience with conversational analytics, agent evaluation frameworks, and bot performance optimization.
- Experience using at least one AI-assisted development platform such as GitHub Copilot, ChatGPT, Cursor, Claude, or a similar development accelerator.
Responsibilities
- Design, develop, and deploy conversational AI platforms, including voice bots and chat bots, using AWS Lex and other deterministic bot technologies.
- Build and orchestrate Agentic AI applications leveraging Amazon Bedrock, Bedrock AgentCore, and AWS Strands SDK/Framework.
- Develop production-grade Generative AI and LLM-based applications utilizing tool calling, function calling, multi-agent workflows, and agent orchestration patterns.
- Design intent models, conversation flows, prompts, and Natural Language Understanding (NLU) capabilities to deliver highly effective user experiences.
- Monitor, optimize, troubleshoot, and continuously improve AI agents and conversational systems for accuracy, latency, scalability, reliability, observability, and cost efficiency.
Skills
Tools
Job description
Cognizant is seeking a Conversational AI Platform Engineer to design, build, and deploy enterprise-grade conversational AI solutions, including voice and chat bots, powered by AWS services and LLMs. You will collaborate with architects, cloud engineers, product owners, and stakeholders to deliver AI-driven experiences.
The role focuses on developing agentic AI applications, managing tool and function calling, multi-agent workflows, and robust NLU capabilities for scalable, secure deployments in
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