Remote Contracts & Payer Relations Specialist

Easterseals PORT Health; Raleigh (NC); Remote; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Medical, Dental, Vision benefits

Life and Disability Insurance

403(b) Retirement Plan

Employee Assistance Program

PSLF eligible

Job summary

Easterseals PORT Health in North Carolina is seeking a Contracts and Payer Relations Specialist to support contract portfolio administration, payer communications, and implementation activities. This full-time role emphasizes accurate documentation and cross-functional collaboration.

You will prepare summaries and reports, monitor payer updates, assist with negotiations, and help with audits and process improvements while working mostly remotely with occasional travel to NC offices.

Qualifications

• Associate degree or equivalent in a related field.
• Three (3) years of experience in healthcare contracting or related functions.
• Bachelor's degree and knowledge of contract lifecycle systems preferred.
• Experience with payer relations and revenue cycle a plus.

Responsibilities

• Maintain and organize contract records, electronic files, databases, and supporting documentation.
• Track contract renewals, amendments, notice periods, effective dates, and implementation requirements.
• Coordinate contract routing, execution, and approval workflows; maintain tracking tools and lifecycle management systems.
• Prepare contract summaries, reports, dashboards, and other management reporting tools.
• Monitor payer communications, policy updates, reimbursement changes, and operational notices.
• Assist with routine payer communications and issue resolution under the direction of the Manager.
• Research contract provisions and gather documentation to support management review and implementation.
• Assist with resolving reimbursement and contract implementation issues.
• Maintain reimbursement documentation and distribute executed contracts and rate updates to stakeholders.
• Coordinate communication of contract changes and reimbursement updates to impacted departments.
• Collaborate with Operations, Revenue Cycle, Finance, Compliance, Credentialing, and program leadership to support contract administration.
• Participate in EHR implementation activities related to contract documentation and readiness.
• Assist with audits, compliance reviews, and departmental projects.

Skills

Analytical thinking

Problem-solving

Communication skills

Organization

Project management

Microsoft Excel

Microsoft Word

SharePoint

Education

Associate's Degree in Business Administration

Associate's Degree in Healthcare Administration

Associate's Degree in Legal Studies

Bachelor's Degree in Business Administration

Bachelor's Degree in Healthcare Administration

Tools

Microsoft Office Suite

Job description

Easterseals PORT Health in North Carolina is seeking a Contracts and Payer Relations Specialist to support contract portfolio administration, payer communications, and implementation activities. This full-time role emphasizes accurate documentation and cross-functional collaboration.

You will prepare summaries and reports, monitor payer updates, assist with negotiations, and help with audits and process improvements while working mostly remotely with occasional travel to NC offices.