Remote Contract Sales & Projects Coordinator

Phillip Jeffries; Las Vegas (NV); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Exclusive employee discount on Phillip

Working Advantage discounts

Job summary

Phillip Jeffries is seeking a Contract Sales Project Representative to support the sales team on commercial projects. This fully remote role is based in your home office, reporting to the Assistant Sales Support Manager, Contract.

You will nurture relationships with designers and showrooms, manage inquiries, process orders, coordinate shipments, and maintain CRM records to help meet sales targets and enhance the customer purchasing experience.

Qualifications

• Location preference Las Vegas, NV area working remotely or availability to work from 8:30 AM–5:30 PM PST.
• Minimum of 1 year of experience in a customer service or sales support role.
• Ability to build strong relationships with sales representatives and clients.
• Exceptional communication skills, both written and verbal, with an outstanding phone manner.
• Demonstrated ability to multitask and effectively prioritize tasks in a fast-paced environment.
• Proactive problem-solving approach, utilizing analytical skills to identify and resolve issues efficiently.
• Excellent time management and follow-up abilities.
• Proficient computer skills, including data management, Microsoft Word, and Excel.

Responsibilities

• Cultivate and maintain strong relationships with top designers, luxury showrooms, and sales teams, delivering exceptional service
• Provide expert product knowledge to assist clients confidently and accurately
• Handle inquiries, troubleshoot issues, and resolve concerns for designers, architects, and installers
• Manage orders, coordinate shipments, and track logistics to ensure timely delivery
• Process payments, create packing lists, and handle returns or replacements efficiently
• Perform meticulous data entry and ensure accurate CRM documentation
• Assist clients with web account setup, order processing, and pricing quotes
• Identify cross-selling opportunities and make proactive outbound calls for sales follow-ups
• Act as the main connection of support to Phillip Jeffries HQ for assigned territories, including the contract sales team, dual reps, and partner showrooms
• Coordinate sample orders for assigned territories while reps are on the road
• Review client contracts to ensure the requested product aligns with requirements
• Foster a collaborative team environment, offering support to colleagues and departments

Skills

Communication skills

Multitasking

Time management

Problem solving

Microsoft Word

Excel

Data management

Customer service

Sales support

Tools

CRM

Job description

Phillip Jeffries is seeking a Contract Sales Project Representative to support the sales team on commercial projects. This fully remote role is based in your home office, reporting to the Assistant Sales Support Manager, Contract.

You will nurture relationships with designers and showrooms, manage inquiries, process orders, coordinate shipments, and maintain CRM records to help meet sales targets and enhance the customer purchasing experience.