Remote Contract PM: Client Contact Solution (SAFe/Agile)

Padmore Global Connections LLC; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

Padmore Global Connections LLC is seeking a Project Manager to lead the CAPS Client Contact Solution project from initiation to implementation and hypercare. This remote engagement requires collaboration with DECAL IT, vendors, and business stakeholders to ensure milestones are met on schedule.

The role emphasizes experience with SAFe, SCRUM, Agile, and vendor management, with strong communication and risk mitigation skills.

Qualifications

• Bachelor's degree in a related field from an accredited college or university and five years of recent relevant project management experience.
• PMP certification (or equivalent) strongly preferred.
• Strong understanding of software development methodologies (Agile, Waterfall, etc.).
• Experience with project management tools (Jira, Asana, etc.).
• Experience measuring staff effort related to user stories and testing.
• Experience working with data systems and acting as a liaison between business users and technical staff.
• Experience managing client contact solution projects.
• Knowledge of Salesforce integration methodologies and best practices.
• Understanding and use of document management and version control.
• Experience gathering and presenting information to various levels of stakeholders.
• Experience managing projects with multiple project teams.

Responsibilities

• Selects and uses project management methodologies backed by modern software approaches such as SAFe, SCRUM, and Agile.
• Manages overall coordination of project from planning through implementation.
• Sets and manages project plans, priorities, timelines, milestones, and deliverable schedules.
• Regularly monitor project progress against the plan, identifying potential risks and roadblocks and developing mitigation strategies.
• Proactively manage changes to project scope and requirements.
• Collaborate with DECAL IT, Vendor, project team members and subject matter experts to implement solutions according to agreed-upon milestones and deliverables.
• Leads project planning sessions with multiple stakeholders, vendors, and subject matter experts.
• Coordinates the activities of multi-functional, collaborative teams, as well as task dependencies and schedule.
• Oversee stakeholder communication of progress, blockers, next steps.
• Assist with test plan and issue management process development.
• Document vendor progress of adhering to contract deliverables and communicate with executive leadership as needed to address deficiencies.
• Provide timely updates to stakeholders on project status through reports/presentations.
• Develop and lead the project team to the delivery of successful project outcomes.
• Coordinates staff and other resources as needed.
• Facilitates discussion and consensus among various project stakeholders.
• Manages vendor relationship and deliverables

Skills

Agile

Waterfall

PMP certification

Stakeholder communication

Risk management

Project planning

Team leadership

Data systems liaison

Multi-project management

Education

Bachelor's degree in related field

Tools

Jira

Asana

Salesforce

SharePoint

Relational databases

Excel

Job description

Padmore Global Connections LLC is seeking a Project Manager to lead the CAPS Client Contact Solution project from initiation to implementation and hypercare. This remote engagement requires collaboration with DECAL IT, vendors, and business stakeholders to ensure milestones are met on schedule.

The role emphasizes experience with SAFe, SCRUM, Agile, and vendor management, with strong communication and risk mitigation skills.