Remote Contract Analyst — Revenue & Compliance

Ntiva, Inc.; McLean (VA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

401(k) eligibility

PTO

Job summary

Ntiva, Inc. is seeking a Contract Analyst to ensure accurate execution of client agreements and sales orders.

You will own the contract fulfillment process from award to setup, billing readiness, and handoff, collaborating with Sales, Finance, Procurement, and Service Delivery to translate contract terms into actionable workflows. The role emphasizes meticulous contract review, data analysis, and process documentation, with remote work options while occasional travel may be required for centers

Qualifications

• 2+ years in contract administration, contract analysis, billing operations, or a related field.
• Experience working with CRM systems.
• Strong Microsoft Excel and Office 365 skills.
• Ability to analyze data, identify discrepancies, and recommend solutions.
• Experience documenting processes and maintaining procedural documentation.

Responsibilities

• Monitor and manage the sales order pipeline to ensure timely processing.
• Review signed agreements, quotes, and supporting documentation for completeness and accuracy.
• Convert product and labor items from sales orders to the appropriate operational teams for execution.
• Create and maintain recurring client agreements within ConnectWise and related systems.
• Configure agreement billing, contract start dates, renewal dates, and cancellation dates.
• Process agreement additions, removals, and modifications while ensuring compliance with contract terms.
• Validate service changes against vendor portals, client records, and internal documentation before processing.
• Maintain accurate customer records and system configurations.
• Partner with Finance to ensure billing accuracy and prevent revenue leakage.
• Collaborate with cross-functional teams to resolve contract discrepancies and operational issues.
• Identify process improvement opportunities and assist with automation initiatives.
• Create and maintain documentation, procedures, and training materials.
• Support special projects and other duties as assigned.

Skills

Contract administration

CRM systems

Excel

Data analysis

Process documentation

Communication

Time management

Education

Bachelor's degree in Business/Finance/Accounting/Operations

Tools

ConnectWise

Office 365

Job description

Ntiva, Inc. is seeking a Contract Analyst to ensure accurate execution of client agreements and sales orders.

You will own the contract fulfillment process from award to setup, billing readiness, and handoff, collaborating with Sales, Finance, Procurement, and Service Delivery to translate contract terms into actionable workflows. The role emphasizes meticulous contract review, data analysis, and process documentation, with remote work options while occasional travel may be required for centers