Remote Content Strategist & IA Architect

Bixal; Fair Oaks (VA); On-site; USD 87,000 - 95,000; Full time

Benefits offered by this job

Flex hours

401K with matching

Parental Leave

Medical/dental/vision benefits

Flex Spending Account

Short-term disability and life保险

Job summary

Bixal is seeking a Content Strategist / Information Architect to guide content strategy and information architecture across public-facing websites and applications. The role ensures content is findable, usable, and accessible, while aligning with federal compliance and security standards.

The position requires a Secret Clearance and involves lifecycle governance, taxonomy development, user research artifacts, and collaboration with SEO and digital strategy teams.

Qualifications

• Active Secret Clearance required.
• BA in Communications, English, Information Science, Technical Communication, or UX Writing.
• Minimum 6 years of experience in content strategy, information architecture, or UX-focused content work.
• Experience building taxonomies, sitemaps, content models, and metadata frameworks.
• Experience developing personas, journey maps, and other research-informed artifacts.
• Familiarity with usability testing methods and translating findings into structural recommendations.
• Working knowledge of CMS and accessibility standards (Section 508/WCAG).

Responsibilities

• Administer content strategy and information architecture across the full content lifecycle.
• Develop and maintain user personas, user stories, and journey maps.
• Build and maintain content taxonomies, metadata schemas, and IA models.
• Define content structure and organization standards for content authors/editors.
• Review CMS content for clarity, findability, accessibility, and usability.
• Establish IA standards and permissions for governance and auditability.
• Ensure content structure remains consistent across channels during publishing.
• Design usability testing scenarios and translate findings into recommendations.
• Collaborate with SEO and digital strategy on taxonomy and site structure.
• Support journey maps tied to audience events to identify content gaps.
• Contribute IA findings to lifecycle and performance reporting.
• Maintain awareness of accessibility requirements (Section 508, WCAG).
• Other duties as qualified.

Skills

Content strategy

Information architecture

UX-focused content

Taxonomies & metadata

Personas & journey maps

Usability testing methods

CMS knowledge

Accessibility (Section 508/WCAG)

Education

BA in Communications/English/Information Science/Technical Communication/UX Writing

Tools

Optimal Workshop

Figma

Job description

Bixal is seeking a Content Strategist / Information Architect to guide content strategy and information architecture across public-facing websites and applications. The role ensures content is findable, usable, and accessible, while aligning with federal compliance and security standards.

The position requires a Secret Clearance and involves lifecycle governance, taxonomy development, user research artifacts, and collaboration with SEO and digital strategy teams.