Remote Content Operations Specialist

Storyteller; United States; Remote; USD 18,000 - 22,000; Full time

Benefits offered by this job

Fully remote

Job summary

Storyteller is seeking a fully remote, full-time contractor to operate the content supply chain for a sports SaaS platform. You will manage shift-based tasks, QA, and client delivery using AI tools and internal runbooks, adapting to evenings and weekends during live events.

Ideal candidates work independently, verify details, and communicate clearly with evidence. You’ll support content prep, checks, triage, and first-line support during assigned coverage windows.

Qualifications

• Ability to work independently and make clear decisions within the workflow.
• Experience using AI-assisted tools to speed up QA, documentation, and workflow.
• Familiarity with content operations and live/sports content is a plus.

Responsibilities

• Own assigned content operations tasks from queue to completion.
• Prepare generated story packages and reports.
• QA generated content and app surfaces.
• Maintain content hygiene and recurring task records.
• Deliver client-ready links, reports, or status updates.
• Triage content or support issues using AI-assisted tools.
• Keep records and handovers clear for others.
• Use AI daily to speed up workflows while verifying outputs.

Skills

Content operations

QA

AI tools

Tools

CMS tools

Airtable

Linear

Zendesk

Slack

Dashboards

AI QA tools

Job description

Storyteller is seeking a fully remote, full-time contractor to operate the content supply chain for a sports SaaS platform. You will manage shift-based tasks, QA, and client delivery using AI tools and internal runbooks, adapting to evenings and weekends during live events.

Ideal candidates work independently, verify details, and communicate clearly with evidence. You’ll support content prep, checks, triage, and first-line support during assigned coverage windows.