Remote Content Designer — SC Clearance Eligible

undisclosed; United States; Remote; GBP 121,000 - 159,000; Full time

Job summary

Undisclosed is seeking a Content Designer to create, evaluate, update and review content throughout the user journey. You will base decisions on evidence and research, and collaborate across government to focus on user needs.

You will work with style guides, contribute to content patterns, and engage with the cross-government community while ensuring accessibility and inclusive design. The role is remote with potential client-site travel and a contract ending 06 April 2027.

Qualifications

• Document information that enables effective content lifecycle management.
• Organise complex information to support understanding and navigation using existing standards and systems for structure and hierarchy.
• Use tools to manage and publish content, for example content management systems.
• Clearly explain problems and design ideas to others.
• Clearly explain design decisions to others using appropriate tools and methods.
• Design and deliver inclusive, accessible and environmentally sustainable content or services that meet the needs of all users, working with others.
• Ensure your design work meets appropriate standards and guidance, for example accessibility regulations, with support.
• Align your design work to goals and strategic objectives; identify risks and opportunities.
• Develop design patterns and components within the team.
• Plan and run design sessions; engage the right people; give and receive constructive feedback.
• Collaborate with researchers and analysts; use evidence to inform and test design ideas; apply iterative design and agile methodologies.
• Create material to test ideas; iterate based on research; use design patterns; lead design work; communicate the value of user-centred design; support other designers; work with digital and data leaders.

Responsibilities

• Be comfortable using evidence, data and research to make content decisions.
• Build relationships across government to focus on user needs and influence stakeholders.
• Contribute to and use style guides and content patterns.
• Engage with and contribute to the cross-government content community.

Skills

Content management

Information architecture

CMS

Communication of design

Explain design decisions

Inclusive design

Accessibility standards

Strategic alignment

Risk mitigation

Opportunity identification

Design patterns

Facilitation

Stakeholder engagement

Feedback

User research collaboration

Evidence-informed design

Iterative design

Prototyping

Iterative testing

Pattern reuse

Leadership

Advocacy

Mentoring

Cross-functional collaboration

Job description

Undisclosed is seeking a Content Designer to create, evaluate, update and review content throughout the user journey. You will base decisions on evidence and research, and collaborate across government to focus on user needs.

You will work with style guides, contribute to content patterns, and engage with the cross-government community while ensuring accessibility and inclusive design. The role is remote with potential client-site travel and a contract ending 06 April 2027.