Remote Inbound Support Specialist | Grow with a Tech CX Team

MCI; California (MO); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive base salary

Paid Time Off

Health benefits through Blue Cross

Job summary

MCI is seeking a Remote Inbound Customer Service Representative to answer customer calls and assist with inquiries. A high school diploma and 18+ years old are required, along with strong communication skills.

The role offers competitive salary and health benefits, with opportunities for career growth. Ideal candidates will have previous customer service experience and the ability to work independently from home.

Qualifications

• Must be 18 years or older.
• Previous customer service or call center experience preferred.
• Reliable internet connection and a quiet workspace.

Responsibilities

• Answer inbound customer calls in a professional manner.
• Assist with inquiries, complaints, and service‑related issues.
• Document customer interactions and feedback in the system.

Skills

Verbal communication

Active listening

Remote work capabilities

Customer service experience

Education

High school diploma or equivalent

Job description

MCI is seeking a Remote Inbound Customer Service Representative to answer customer calls and assist with inquiries. A high school diploma and 18+ years old are required, along with strong communication skills.

The role offers competitive salary and health benefits, with opportunities for career growth. Ideal candidates will have previous customer service experience and the ability to work independently from home.