Remote Consumer Reviewer Program Manager

Knowesis Inc.; Frederick (MD); Teletrabalho; USD 140 000 - 155 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Dental Insurance

Vision Insurance

STD/LTD

401(k) Match

Life Insurance

Voluntary Benefits

Resumo da oferta

Knowesis Inc. is seeking a Consumer Reviewer Administrative Manager (CRAM) to support BRAES, leading recruitment, preparation, and engagement of Consumer Reviewers across programs.

This role provides enterprise-level leadership for the Consumer Reviewer function and oversees CRAs to ensure high-quality peer review participation. The ideal candidate will have a healthcare or public health background, experience in outreach and stakeholder management, and a track record of building diverse

Qualificações

• Bachelor's degree in healthcare administration, public health, social work, communications, or another relevant field.
• Five to seven years of relevant experience in patient advocacy, community outreach, volunteer or stakeholder management, health communications, or comparable work.
• Demonstrated experience working with patient populations, advocacy or support organizations, Veterans, caregivers, or other affected communities.
• Experience leading teams and managing outreach and recruitment activities across multiple programs.
• Experience developing and delivering training or orientation to non-scientific audiences.
• Excellent interpersonal, communication, organization, and relationship-management skills.

Responsabilidades

• Lead and oversee Consumer Reviewer administration and engagement across BRAES.
• Develop and implement strategies and processes for identifying, recruiting, screening, and preparing Consumer Reviewers.
• Oversee the Consumer Nomination process and program-specific Consumer Outreach activities.
• Develop and maintain relationships with advocacy and support organizations, healthcare and community organizations, military and Veteran organizations, and other sources of prospective Consumer Reviewers.
• Supervise Consumer Reviewer Administrators (CRAs) and coordinate workload and resources across programs.
• Ensure Consumer Reviewers receive appropriate orientation, training, communications, and preparation for scientific peer review.
• Ensure recruitment strategies support representation of communities affected by relevant diseases and conditions, including high-risk groups, military Service Members and Veterans, and other affected populations as appropriate.
• Monitor recruitment progress, difficult-to-source requirements, participation issues, and replacement needs and coordinate mitigation.
• Coordinate Consumer Reviewer participation and readiness with Scientific Review Managers (SRMs) and Scientific Review Officers (SROs).
• Provide or oversee consumer-specific guidance, mentoring, accommodations, and support before and during peer review.
• Coordinate technical assistance with the appropriate Contractor-Owned Contractor-Operated (COCO) peer review system support team.
• Oversee Consumer Reviewer feedback, debriefing, lessons learned, and continuous-improvement activities.
• Ensure Consumer Reviewer activities comply with Government requirements, schedules, confidentiality requirements, and applicable policies.

Conhecimentos

Interpersonal skills

Communication

Organization

Relationship-management

Leadership

Team leadership

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Knowesis Inc. is seeking a Consumer Reviewer Administrative Manager (CRAM) to support BRAES, leading recruitment, preparation, and engagement of Consumer Reviewers across programs.

This role provides enterprise-level leadership for the Consumer Reviewer function and oversees CRAs to ensure high-quality peer review participation. The ideal candidate will have a healthcare or public health background, experience in outreach and stakeholder management, and a track record of building diverse