Remote Community Outreach & Participant Engagement Lead

TSMG; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

TSMG is seeking a remote Point of Contact Coordinator to build relationships with local communities and businesses, recruit participant groups, and coordinate project activities across the Indianapolis market.

You will work with schools, nonprofits, and local organizations to explain the project, onboarding, compensation, and expectations; manage scheduling, communications, and participant engagement; and serve as the main liaison between participants and the TSMG operations team.

Qualifications

• Excellent communication and interpersonal skills.
• Comfortable reaching out to businesses, organizations, and community groups.
• Strong organizational and time management skills.
• Ability to coordinate multiple participants and schedules simultaneously.
• Confident using email, spreadsheets, messaging applications, and online meeting tools.
• Basic English communication skills; local language proficiency required for market.
• Self-motivated and able to work independently.
• Reliable internet connection and access to a computer or smartphone.
• Previous recruitment/sales/customer service/community management experience preferred.

Responsibilities

• Identify and contact local businesses, organizations, educational institutions, community groups, and other potential participant sources.
• Build and maintain relationships with community leaders and business representatives.
• Recruit groups of participants who meet project requirements.
• Explain project scope, participation process, compensation, and expectations to potential participants.
• Coordinate participant schedules and ensure recording sessions are properly organized.
• Act as main point of contact between participants and the TSMG operations team.
• Track participant progress and maintain recruitment records.
• Support participant retention with regular communication and engagement.
• Report recruitment progress and project updates to the TSMG team.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Time management

Email proficiency

Spreadsheets

Online meeting tools

Independent work

Tools

Email

Spreadsheets

Messaging apps

Online meeting tools

Job description

TSMG is seeking a remote Point of Contact Coordinator to build relationships with local communities and businesses, recruit participant groups, and coordinate project activities across the Indianapolis market.

You will work with schools, nonprofits, and local organizations to explain the project, onboarding, compensation, and expectations; manage scheduling, communications, and participant engagement; and serve as the main liaison between participants and the TSMG operations team.