Remote Community Case Manager – Behavioral Health

Bernalillo County; United States; Remote; USD 29,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Remote & flex-work options

Job summary

Bernalillo County is seeking a Community Case Manager to provide case management and counseling services to assigned clients. You will assess needs, determine levels of care, and coordinate referrals across residential, community-based, and jail-based settings.

The role works with external agencies to connect clients to treatment, healthcare, legal, and social services, with emphasis on collaboration and documentation in a dynamically supportive environment.

Qualifications

• Bachelors degree required in Criminal Justice, Psychology, Sociology, or related field.
• 1 year of work experience in criminal justice, social work, counseling, or related field preferred.

Responsibilities

• Conducts initial client interviews and gathers case histories to assess needs and levels of care.
• Coordinates with community agencies to schedule treatment participation and support programs.
• Supports reliability and effectiveness of client treatment, services, and rehabilitation efforts.
• Provides case management by identifying needs and making referrals for substance use treatment, behavioral health services, domestic violence support, medical care, and legal assistance.
• Establishes and maintains relationships with community partners to facilitate client support and service delivery.
• Collaborates with families, justice system personnel, and community resources to support client progress.
• Transports clients to appointments and service providers as needed.
• Maintains accurate case documentation including notes and reports.
• Preps case files for regular review and participates in QA processes.
• Delivers program-related services in residential, community, and correctional settings.

Education

Bachelors degree in Criminal Justice, Psychology, Sociology, or a related field

Job description

Bernalillo County is seeking a Community Case Manager to provide case management and counseling services to assigned clients. You will assess needs, determine levels of care, and coordinate referrals across residential, community-based, and jail-based settings.

The role works with external agencies to connect clients to treatment, healthcare, legal, and social services, with emphasis on collaboration and documentation in a dynamically supportive environment.