Remote Community Advocate Pharmacy Technician

Symbria; Texas City (TX); Remote; USD 45.000 - 60.000; Vollzeit

Benefits dieser Stelle

Full Benefits Package

Generous paid time off

Professional liability coverage

100% employer-funded ESOP retirement

401(k) and Roth(k) plans

Continuing education

Credit union membership

Zusammenfassung

Symbria Rx Services is seeking a Community Advocate Pharmacy Technician to serve as a primary contact for community staff, handling calls from nursing staff and doctors and facilitating patient and prescription information. This 100% remote role requires a license, CPhT certification, and long-term care experience.

In this position you will triage calls, verify orders, process prescriptions, and communicate trends for training opportunities across communities.

Qualifikationen

• High School diploma or GED required.
• Pharmacy Technician license and CPhT certification per state requirements.
• Long-term care pharmacy experience required.
• Frameworks and Docutrack experience required.

Aufgaben

• Triaging calls and assisting callers.
• Contact physician's office as needed for refill authorization.
• Contact client for verification of orders as needed.
• Process all new and refill prescriptions.
• Open orders, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
• Document correspondence and follow up in the system.
• Prepare audit sheets and provide feedback to manager.
• Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
• Initiate and document correspondence and follow up in system.
• Answer incoming calls promptly and provide high standard of customer service to the client.

Kenntnisse

Long-term care pharmacy experience

Frameworks experience

Docutrack experience

Ausbildung

High School Diploma or GED

Pharmacy Technician License and CPhT certification

Tools

Docutrack

Jobbeschreibung

Symbria Rx Services is seeking a Community Advocate Pharmacy Technician to serve as a primary contact for community staff, handling calls from nursing staff and doctors and facilitating patient and prescription information. This 100% remote role requires a license, CPhT certification, and long-term care experience.

In this position you will triage calls, verify orders, process prescriptions, and communicate trends for training opportunities across communities.