Remote Community & Advocacy Leader

Dodge Construction Network; Des Moines (IA); Remote; USD 60,000 - 90,000; Full time

Job summary

Dodge Construction Network seeks a Community & Advocacy Manager to build stronger relationships with customers and communities shaping the construction industry. You will lead programs that connect engagement, advocacy, reputation, reviews, and social proof, turning strong experiences into credible proof.

This hands-on, remote role reports to the Director, Brand Marketing, and requires occasional travel for events and trade shows.

Qualifications

• 5+ years of experience in B2B marketing, communications, community, customer advocacy, customer marketing, or a related discipline.
• Experience building or operating programs in at least two areas such as community engagement, customer advocacy, review and reputation management, customer marketing, or public-facing brand communications.
• Excellent writing and communication skills and strong judgment when representing a company publicly.
• Demonstrated ability to build productive relationships across teams and turn those relationships into repeatable programs.
• Strong project‑management skills and the ability to manage multiple stakeholders, priorities, and deadlines.
• Comfort using qualitative and quantitative information to identify patterns, evaluate program performance, and recommend action.
• Familiarity with review platforms, CRM systems, community and social platforms, project-management tools, or similar technology. Experience with any one specific platform is not required.
• Experience in SaaS, technology, data and analytics, construction, or another complex B2B environment is helpful, but curiosity and the ability to learn quickly matter more

Responsibilities

• Build a repeatable approach for identifying and engaging with the communities and conversations that matter to Dodge customers and prospects
• Develop a healthy pipeline of customer advocates who can participate in reviews, testimonials, references, customer stories, research, events, and other opportunities
• Strengthen Dodge’s reputation and social proof across relevant third‑party platforms and customer touchpoints
• Create a useful feedback loop that turns community, review, and customer signals into insights for teams across the company

Skills

B2B marketing

Customer advocacy

Reputation management

Excellent writing

Cross-functional collaboration

Project management

Education

Bachelor’s degree or equivalent

Tools

CRM systems

Review platforms

Project management tools

Job description

Dodge Construction Network seeks a Community & Advocacy Manager to build stronger relationships with customers and communities shaping the construction industry. You will lead programs that connect engagement, advocacy, reputation, reviews, and social proof, turning strong experiences into credible proof.

This hands-on, remote role reports to the Director, Brand Marketing, and requires occasional travel for events and trade shows.