Remote Commercial Underwriting Associate

Kemper Corporation; Florida; Hybrid; USD 28,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

401k

Job summary

Kemper Corporation is seeking a Commercial Underwriting Associate to service insureds and lienholders from our Lake Mary, FL or Alpharetta, GA offices. You will handle policy inquiries and apply underwriting guidance while delivering high-quality customer service.

Responsibilities include processing policy changes, addressing billing questions, and escalating complex risks to underwriters. A fast-paced environment requires strong communication, organization, and CRM proficiency, with a

Qualifications

• One year or more related Property & Casualty experience.
• High School diploma or equivalent; Associate degree preferred.
• Strong verbal, listening and written communication skills; bilingual English/Spanish preferred.
• Capable of multi-tasking in a fast-paced call center environment.
• Proficient with computers, typing and CRM tools.

Responsibilities

• Handle incoming calls and follow-up calls with professional service.
• Respond to interpretations of guidelines and procedures, rating inquiries and premium discrepancies.
• Research policy information and exercise underwriting authority.
• Escalate risks beyond designated authority to Commercial Underwriter/Sr. Commercial Underwriter or Supervisor/Manager.
• Process high-volume policy change requests and assist with questions related to billing and compliance guidelines.

Skills

Communication

Verbal communication

Written communication

Bilingual English/Spanish

Education

High School diploma or equivalent

Associate's degree

Tools

CRM applications

Typing

Spreadsheets

Word processing

Job description

Kemper Corporation is seeking a Commercial Underwriting Associate to service insureds and lienholders from our Lake Mary, FL or Alpharetta, GA offices. You will handle policy inquiries and apply underwriting guidance while delivering high-quality customer service.

Responsibilities include processing policy changes, addressing billing questions, and escalating complex risks to underwriters. A fast-paced environment requires strong communication, organization, and CRM proficiency, with a