Remote Commercial Trucking Insurance Account Manager

Insurance Office of America; Springfield (OR); Remote; USD 88,000 - 95,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacation and sick time

Career growth opportunities

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book of business, retain accounts, and support new business initiatives. The role requires active licensing and strong client-service skills, with a focus on timely renewals and accurate policy administration.

The position offers remote work within select states and hybrid options as needed, along with benefits including health insurance, 401K, and career growth opportunities.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Active license; CIC or equivalent designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Maintain policy expirations and renewals.
• Monitor accounts receivable and take action on delinquent accounts, collecting outstanding balances.
• Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
• Monitor and maintain activity/suspense to ensure timely completion.
• Maintain frequent, transparent communication with the account team regarding workload status and any issues.
• Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
• Stay updated on company policies and procedures.
• Seek and adopt best practices to improve individual and team performance.
• Demonstrate integrity and leadership.

Skills

Account management

Insurance knowledge

MS Office

Communication

Problem-solving

Multitasking

Education

High School Diploma

CIC designation (preferred)

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book of business, retain accounts, and support new business initiatives. The role requires active licensing and strong client-service skills, with a focus on timely renewals and accurate policy administration.

The position offers remote work within select states and hybrid options as needed, along with benefits including health insurance, 401K, and career growth opportunities.