Remote Commercial Lines CSR - Client Service & Policy

RLK Inc dba; King Insurance; Omaha (NE); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Professional Development

Job Stability

Job summary

RLK Inc dba; King Insurance is looking for a Commercial Lines Customer Service Representative in Omaha, Nebraska. The role involves managing policies, providing quotes, and serving existing clients, along with collaboration and strong phone skills.

Qualified candidates will have a Bachelor’s degree or equivalent experience and at least two years in commercial lines insurance management. Flexible work-from-home options are available, making this an attractive opportunity in a stable industry.

Qualifications

• Minimum of two years commercial lines insurance account management experience.
• Strong knowledge of insurance products, rating, underwriting procedures, and coverages.
• Strong written and verbal communication skills.

Responsibilities

• Update policies, provide quotes, and handle customer inquiries.
• Answer customer calls regarding new or existing insurance policies.
• Assist clients in understanding their needs and policy options.
• Review existing policies and provide recommendations.
• Resolve product or service issues with clients.
• Maintain records of customer interactions.
• Collaborate with team members and participate in meetings.

Skills

Phone skills

Data entry accuracy

Customer focus

Time management

Problem-solving

Education

Bachelor’s Degree or comparable work experience

Tools

AMS 360

Job description

RLK Inc dba; King Insurance is looking for a Commercial Lines Customer Service Representative in Omaha, Nebraska. The role involves managing policies, providing quotes, and serving existing clients, along with collaboration and strong phone skills.

Qualified candidates will have a Bachelor’s degree or equivalent experience and at least two years in commercial lines insurance management. Flexible work-from-home options are available, making this an attractive opportunity in a stable industry.