Remote Commercial Lines Associate - P&C Licensed

Insurance Office of America; Tustin (CA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Competitive salary and bonus potential

Paid holidays and time off

Career growth opportunities

Job summary

Insurance Office of America (IOA) is seeking an Account Manager Associate for Commercial Lines in California, with remote options for CA residents and strong preference for the Los Angeles County area. The role involves providing administrative and customer service support to the account team, ensuring production and quality standards are met while managing renewals and policy administration.

The ideal candidate has 7+ years of customer service experience in the insurance industry, with an

Qualifications

• 7+ years of customer service experience in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsibilities

• Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.

Skills

Customer service

Analytical thinking

MS Office

Education

High School Diploma

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America (IOA) is seeking an Account Manager Associate for Commercial Lines in California, with remote options for CA residents and strong preference for the Los Angeles County area. The role involves providing administrative and customer service support to the account team, ensuring production and quality standards are met while managing renewals and policy administration.

The ideal candidate has 7+ years of customer service experience in the insurance industry, with an