Remote Commercial Lines AM - Transportation

Insurance Office of America; Oceanside (CA); On-site; USD 88,000 - 95,000; Full time

Job summary

Insurance Office of America (IOA) is seeking an Account Manager for Commercial Lines to manage a book of business, ensure retention, and support new business development. The role requires coordinating day‑to‑day admin and client service, resolving complex issues, and ensuring accuracy across policy administration, billing, claims, and renewals.

The ideal candidate will have active P&C licensing, plus 3+ years in account management or 5+ years in insurance, with strong communication and

Qualifications

• Minimum 3+ years in account management or 5+ years in insurance
• Active P&C license required; CIC or equivalent preferred
• Strong analytical, problem‑solving and decision‑making abilities
• Excellent customer service, communication, multitasking and organization

Responsibilities

• Manage an assigned book of business with a focus on retention and growth.
• Coordinate day‑to‑day admin and client service, resolving complex issues.
• Oversee policy expirations and renewals; handle submissions and negotiations.
• Monitor accounts receivable and pursue delinquent balances.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Account management

Customer service

Communication

Leadership

Problem solving

Education

High School Diploma

CIC or equivalent designation

Active P&C license

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America (IOA) is seeking an Account Manager for Commercial Lines to manage a book of business, ensure retention, and support new business development. The role requires coordinating day‑to‑day admin and client service, resolving complex issues, and ensuring accuracy across policy administration, billing, claims, and renewals.

The ideal candidate will have active P&C licensing, plus 3+ years in account management or 5+ years in insurance, with strong communication and