Remote Commercial Lines Account Manager – Trucking

Insurance Office Of America, Inc.; Oxnard (CA); Remote; USD 88,000 - 95,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Vacation and sick time

Professional growth and career prog.

Work-life balance

Job summary

Insurance Office of America (IOA) is seeking an Account Manager for Commercial Lines, supporting an assigned book of business with a focus on retention and new business development. The role demands strong service, policy administration, and renewal expertise, with licensing in good standing and industry knowledge guiding decision-making.

Ideal candidates bring 3+ years in account management (or 5+ years in insurance), CIC designation preferred, and proficiency in MS Office.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active license; CIC or equivalent designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent customer service, communication, multitasking, and organizational abilities.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma or equivalent.

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities.
• Resolve complex issues and ensure accuracy in service delivery.
• Maintain policy expirations and renewals; monitor renewals.
• Lead account management team and ensure timely, compliant processes.

Skills

Account management

Customer service

Analytical skills

Communication

Multitasking

Problem-solving

Organizational skills

Education

High School Diploma

CIC designation (preferred)

Tools

MS Office

Job description

Insurance Office of America (IOA) is seeking an Account Manager for Commercial Lines, supporting an assigned book of business with a focus on retention and new business development. The role demands strong service, policy administration, and renewal expertise, with licensing in good standing and industry knowledge guiding decision-making.

Ideal candidates bring 3+ years in account management (or 5+ years in insurance), CIC designation preferred, and proficiency in MS Office.