Remote Commercial Lines Account Manager – PT Hours

Insurance Office Of America, Inc.; Monterey Park (CA); Remote; USD 75,000 - 90,000; Full time

Benefits offered by this job

Competitive salaries and bonus hold

Company-paid health insurance

401K with employer match

Professional growth and career ontinu

Respectful culture and work/familyLife

Community service commitment

Supportive teammates and rewarding环境

Job summary

Insurance Office Of America, Inc. is seeking an Account Manager for Commercial Lines in California. You will manage an assigned book of business, support new business, and coordinate day-to-day client service while resolving issues.

Ideal candidate has 3+ years in account management or 5+ years in insurance, active P&C license, and strong analytical and communication skills. The role offers remote work with occasional hybrid onsite needs and comprehensive benefits.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Required active licensing; professional designation (CIC or equivalent) preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Responsibilities

• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy.
• Monitor and maintain activity/suspense to ensure timely completion.
• Maintain frequent, transparent communication with the account team regarding workload status and any issues.
• Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
• Stay updated on company policies and procedures.
• Seek and adopt best practices to improve individual and team performance.
• Demonstrate integrity and leadership.

Skills

Account management

Insurance knowledge

Analytical skills

Customer service

Communication

Multitasking

Organizational skills

MS Office

Education

High School Diploma (or equivalent)

Tools

MS Office

Job description

Insurance Office Of America, Inc. is seeking an Account Manager for Commercial Lines in California. You will manage an assigned book of business, support new business, and coordinate day-to-day client service while resolving issues.

Ideal candidate has 3+ years in account management or 5+ years in insurance, active P&C license, and strong analytical and communication skills. The role offers remote work with occasional hybrid onsite needs and comprehensive benefits.