Remote Commercial Lines Account Manager

Insurance Office of America, Inc.; United States; On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Sick time

Career growth

Work-life balance

Community service

Job summary

Insurance Office of America, Inc. (IOA) seeks an Account Manager for Commercial Lines with remote work options for candidates in Eastern or Central Time Zones. You will manage a book of business, support new business, and handle day-to-day account activities including policy administration, billing, and renewals.

The role emphasizes client service, data accuracy, and collaboration with the account team. A active P&C license is required; CIC or equivalent is preferred.

Qualifications

• 3+ years in account management or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active P&C license; CIC or equivalent preferred.

Responsibilities

• Manage an assigned book of business with focus on retention and growth.
• Coordinate daily admin and customer service activities; resolve complex issues.
• Renewals, policy administration, billing, and claims support.
• Maintain agency systems and carrier/vendor platforms for data accuracy.
• Communicate workload status and issues to the account team.

Skills

Account management

Insurance brokerage

MS Office

Analytical skills

Customer service

Communication

Problem solving

Education

High School Diploma

Tools

MS Office

Excel

Outlook

Word

Job description

Insurance Office of America, Inc. (IOA) seeks an Account Manager for Commercial Lines with remote work options for candidates in Eastern or Central Time Zones. You will manage a book of business, support new business, and handle day-to-day account activities including policy administration, billing, and renewals.

The role emphasizes client service, data accuracy, and collaboration with the account team. A active P&C license is required; CIC or equivalent is preferred.