Remote Command Center Provider (NP/PA) | 4x10 Shifts

Food Allergy Institute; Long Beach (CA); Hybrid; USD 125,000 - 135,000; Full time

Benefits offered by this job

401(k) with employer match

Medical/Dental/Vision insurance

Paid time off

Holidays paid

Professional development

Job summary

The Food Allergy Institute (FAI) is hiring a Provider, Command Center (Nurse Practitioner or Physician Assistant) in Long Beach, CA. You will lead virtual and onsite teams, manage complex patient cases, and optimize workflows using Pantaleon, Salesforce, Athena and HubSpot.

This hybrid remote role includes 10-hour shifts, on-call coverage, and a comprehensive benefits package. California licensure required with NP/PA credentials, NPI, and BLS/PALS/ACLS certifications.

Qualifications

• Graduate of an accredited Nurse Practitioner or Physician Assistant School.
• Current California NP and RN or PA License.
• National Provider Identification Number (NPI).
• Maintenance of PA or NP Certifications.
• BLS, PALS, & ACLS Certification required.
• Strong expertise in patient case management and medical software (Pantaleon, Athena, Salesforce, HubSpot).
• Proficiency in Microsoft Office and Google Suite.
• Ability to work independently in a hybrid remote environment with high-speed internet and a professional home office setup.

Responsibilities

• Patient Care & Case Management.
• Manage and stabilize grade 1-3 reactions and triage escalated concerns based on TIP protocols.
• Complete history collection and ensure timely resolution and next-step communication with patients and families.
• Coordinate with the Logistics MD for stabilization, including follow-up calls and action plans.
• Maintain clear documentation in Salesforce, Athena, and Pantaleon.
• Take ownership of patient follow-up and clinical concerns throughout the patient journey.
• Perform scheduled telehealth appointments and cover as Provider On Call for emergencies.
• Identify areas for improvement and lead projects and provider education.
• Guide clinical decision-making in complex cases and onboard new staff.

Skills

Patient care & case management

Microsoft Office

Google Suite

Education

CA NP/PA license

NPI

BLS/PALS/ACLS

Tools

Pantaleon

Athena

Salesforce

HubSpot

Job description

The Food Allergy Institute (FAI) is hiring a Provider, Command Center (Nurse Practitioner or Physician Assistant) in Long Beach, CA. You will lead virtual and onsite teams, manage complex patient cases, and optimize workflows using Pantaleon, Salesforce, Athena and HubSpot.

This hybrid remote role includes 10-hour shifts, on-call coverage, and a comprehensive benefits package. California licensure required with NP/PA credentials, NPI, and BLS/PALS/ACLS certifications.