Remote Collections Specialist — Drive Payments & Solutions

GoodLeap, LLC; Northern (KY); Remote; USD 22,000 - 30,000; Full time

Job summary

GoodLeap, LLC in the United States is seeking a Collections Specialist for a remote role. You will resolve overdue bills, identify accounts with delinquency, and work toward bringing loans current.

The position emphasizes daily, weekly, and monthly collection metrics and compliance with company policies. Qualifications include 1–2 years in credit and collections, excellent verbal and written communication, telemarketing experience with financial products, proficiency with Microsoft Office, and a

Qualifications

• 1–2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools.
• Excellent verbal and written communication skills.
• Prior telemarketing experience with financial products preferred.
• Proficiency with Microsoft Office applications.
• Self-motivated and extremely goal-oriented.
• Team Player.
• Professional demeanor.

Responsibilities

• Increase the collection of overdue payments within our personal finance department, as an individual contributor in the collections process.
• Identify accounts with overdue payments and find solutions to help bring their loan to a current status.
• Maintain daily, weekly and monthly collection and metric goals.
• Outbound/Inbound calls with clients to resolve debts owed.
• All in compliance with GoodLeap’s collections policies and procedures.

Skills

Credit & collections

Verbal & written communication

Negotiation

Self-motivation

Team player

Professional demeanor

Tools

Microsoft Office

Job description

GoodLeap, LLC in the United States is seeking a Collections Specialist for a remote role. You will resolve overdue bills, identify accounts with delinquency, and work toward bringing loans current.

The position emphasizes daily, weekly, and monthly collection metrics and compliance with company policies. Qualifications include 1–2 years in credit and collections, excellent verbal and written communication, telemarketing experience with financial products, proficiency with Microsoft Office, and a