Remote Collection Specialist

BCA Financial Services; El Paso (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

BCA Financial Services is seeking a full-time Collections Specialist for a remote position. The role is focused on delivering excellent customer service while managing account resolutions and communications. Successful candidates will thrive in a fast-paced environment and enjoy recognition and rewards for their performance.

Benefits

Medical, GAP, Dental, Vision, and Voluntary Life insurance

401k with company match

Paid time off and Paid holidays

Qualifications

• Detail-oriented and capable of providing exceptional service.
• Ability to communicate account information and establish solutions.
• Experience handling high volumes of calls preferred.

Responsibilities

• Provide exceptional customer service to clients' patients.
• Assist with account resolution and establish payment arrangements.
• Handle inbound and outbound calls efficiently.

Skills

Customer Service

Communication

Problem Solving

Job description

REMOTE POSITION- Actively Hiring ($17 per hour with monthly bonus opportunities)
LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE
BCA Financial Services, Inc.is seeking detail-orientedfull-timeCollections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today!

Compensation & Benefits we offer:

• $17/HR with monthly bonus opportunities
• Monday through Friday schedule
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and Paid holidays

The Collections Specialist will:

• Provide exceptional customer service to our client’s patients while accurately recording their information.
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and will be responsible for meeting individual metrics.

Work from home requirements:

• Have aquiet and private workspace.
• High speed internet with the ability to hardwire via50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.to modem via 50 ft ethernet cable
• You must meet all the technical requirements prior to the first day of training.
• You must live in one of the following states:FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• We will provide you with the equipment needed to be successful.

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

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