Remote Cloud Operations Director for SaaS Reliability

foundant-careers; Bozeman (MT); Hybrid; CAD 180,000 - 240,000; Full time

Benefits offered by this job

Tuition reimbursement

Flexible PTO

Internal mobility opportunities

Job summary

Foundant is a remote-first software company serving foundations, grantmakers, nonprofits, and community organizations. We seek a Director of Cloud Operations to own end-to-end SaaS reliability across a multi-region portfolio and to lead a small SRE/SysAdmin team.

You’ll drive incident management, CI/CD governance, cost optimization, and cross-functional collaboration with Development, Security, and Support to ensure high availability and scalable infrastructure.

Qualifications

• 10+ years in cloud operations or infrastructure leadership.
• 5+ years in a director-level role.

Responsibilities

• Own end-to-end cloud operations across Foundant’s SaaS portfolio, ensuring availability, performance and reliability.
• Lead availability incident management for production environments, drive triage and RCAs, present readouts to stakeholders.
• Oversee configuration and change management across CI/CD and traditional release environments.
• Manage infrastructure hosting costs across multi-region footprint (US, Canada, EU, Australia, UK).
• Build and lead a small team of system administrators and SREs, coaching toward technical excellence.
• Partner with Development, Technical Security, and Support to keep incident readiness and handoffs clear.

Skills

Strategic cloud leadership

Incident management

Cross-functional collaboration

Team coaching

Performance monitoring

Budget & cost optimization

Multi-region SaaS

Education

Bachelor’s degree in CS or related field

Tools

AWS

Azure

CI/CD tooling

Job description

Foundant is a remote-first software company serving foundations, grantmakers, nonprofits, and community organizations. We seek a Director of Cloud Operations to own end-to-end SaaS reliability across a multi-region portfolio and to lead a small SRE/SysAdmin team.

You’ll drive incident management, CI/CD governance, cost optimization, and cross-functional collaboration with Development, Security, and Support to ensure high availability and scalable infrastructure.