Remote Cloud Endpoint Engineer (VDI & Intune)

Park National Bank

Newark (OH)

Hybrid

USD 80,000 - 120,000

Full time

7 days ago
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Job summary

Park National Bank is seeking an Endpoint Solutions Engineer to design, implement, and optimize Microsoft Intune, Azure, and VDI/DaaS endpoint services to deliver secure, scalable digital workplace support.

The role emphasizes automation, monitoring, and documentation, with a focus on security, compliance, and cross-functional collaboration. Hybrid work options are available for Newark, OH area.

Qualifications

  • High School Diploma or equivalent required
  • Associate's degree in information technology related field such as computer science, or equivalent relevant work experience
  • Microsoft Certified Azure Administrator Associate or able to obtain within 6 months of employment
  • Microsoft Certified Azure Virtual Desktop Specialty, Microsoft Certified 365 Fundamentals or Administrator

Responsibilities

  • Design, implement, and optimize endpoint computing solutions, including Microsoft Intune, Microsoft 365, Azure, and VDI/DaaS platforms, to deliver secure, scalable, and user-centric digital workplace services.
  • Develop and maintain automation solutions, including self-healing and automated remediation capabilities, to improve endpoint health, compliance, security, and operational efficiency.
  • Monitor endpoint performance, availability, security, and compliance through established monitoring and alerting tools, and take appropriate action to resolve identified issues.
  • Lead and contribute to cross-functional technology initiatives, including device lifecycle management, operating system upgrades, endpoint modernization, and digital workplace transformation efforts.
  • Research, test, implement, and document endpoint technologies and best practices to support continuous improvement and operational efficiency.
  • Configure, maintain, and support endpoint management policies and standards through tools such as Intune, Group Policy, and MECM/SCCM to ensure compliance and operational effectiveness.
  • Create and maintain technical documentation, standard operating procedures, and knowledge base articles to support operational consistency and effective support of endpoint services.
  • Oversee assigned vulnerability and threat management tasks, addressing risks through automation and standardization.
  • Provide Tier 3 technical support for complex endpoint issues and collaborate with support teams, vendors, and business partners to facilitate timely resolution.
  • Contribute to team knowledge sharing through documentation, process improvement recommendations, and participation in training and knowledge-transfer activities.
  • Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
  • Deliver a consistent, high level of service within our Serving More standards
  • Other duties as assigned

Skills

Interpersonal skills
Customer service
Written communication
Verbal communication
Adaptable to change
Basic computer skills

Education

High School Diploma
Associate degree in IT or related field
Azure Administrator Associate
Azure Virtual Desktop Specialty / 365 Fundamentals

Tools

Intune
Group Policy
MECM/SCCM
PowerShell
Azure
VDI
Citrix
Terraform
Ansible
Python
Active Directory

Job description

Park National Bank is seeking an Endpoint Solutions Engineer to design, implement, and optimize Microsoft Intune, Azure, and VDI/DaaS endpoint services to deliver secure, scalable digital workplace support.

The role emphasizes automation, monitoring, and documentation, with a focus on security, compliance, and cross-functional collaboration. Hybrid work options are available for Newark, OH area.

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