Cloud Endpoint Engineer

Park National Corporation; Orlando (FL); On-site; USD 85,000 - 115,000; Full time

Job summary

Park National Corporation is seeking an Endpoint Solutions Engineer to design, implement, and optimize endpoint computing across Intune, Azure, and VDI platforms. You will develop automation to improve endpoint health and security, monitor performance, and lead modernization initiatives.

The role requires strong knowledge of Intune, Group Policy, MECM/SCCM, and cloud/VDI technologies, with opportunities for cross-functional leadership and documentation tasks.

Qualifications

• High School Diploma or equivalent required.
• Associate’s degree in IT or related field or equivalent work experience.
• Microsoft Azure Administrator Associate certification within 6 months of employment.
• Microsoft Azure Virtual Desktop Specialty or 365 Fundamentals/Administrator certifications preferred.

Responsibilities

• Design, implement, and optimize endpoint computing solutions (Intune, M365, Azure, VDI/DaaS) for secure, scalable digital workplace services.
• Develop and maintain automation (self-healing, remediation) to improve endpoint health, compliance, security, and efficiency.
• Monitor endpoint performance, security, compliance, and availability with established tools; take action to resolve issues.
• Lead cross-functional initiatives on device lifecycle, OS upgrades, endpoint modernization, and digital workplace transformation.
• Research, test, implement, and document endpoint technologies and best practices for continuous improvement.
• Configure and support endpoint policies with Intune, Group Policy, and MECM/SCCM to ensure compliance.
• Create and maintain technical documentation, SOPs, and knowledge base articles.
• Oversee vulnerability and threat management tasks, driving remediation through automation and standardization.
• Provide Tier 3 technical support for complex endpoint issues and coordinate with vendors and partners.
• Contribute to team knowledge sharing through documentation and training participation.
• Maintain awareness of compliance requirements and risk management; apply policies to daily tasks.
• Deliver a high level of service within the Bank's Serving More standards.
• Other duties as assigned.

Skills

Interpersonal & Customer Service

Written & Verbal Communication

Follow directions

Adaptable to change

Basic computer skills

Leadership & Management

Collaborative relationships

Mentor others

Team player

Organizational & detail oriented

Analytical thinking

Multitasking & priorities

Problem solving

Technical expertise

Strategic planning & decision making

Education

High School Diploma or equivalent

Associate’s degree in IT or related field

Microsoft Certified Azure Administrator Associate

Microsoft Certified Azure Virtual Desktop Specialty

Microsoft 365 Fundamentals/Administrator

Tools

Microsoft Intune

Group Policy

MECM/SCCM

Azure Virtual Desktop (AVD)

Windows 365

Citrix

PowerShell

Terraform

Ansible

Python

Job description

*This role is not eligible for sponsorship*

RESPONSIBILITIES

• Design, implement, and optimize endpoint computing solutions, including Microsoft Intune, Microsoft 365, Azure, and VDI/DaaS platforms, to deliver secure, scalable, and user‑centric digital workplace services.
• Develop and maintain automation solutions, including self‑healing and automated remediation capabilities, to improve endpoint health, compliance, security, and operational efficiency.
• Monitor endpoint performance, availability, security, and compliance through established monitoring and alerting tools, and take appropriate action to resolve identified issues.
• Lead and contribute to cross‑functional technology initiatives, including device lifecycle management, operating system upgrades, endpoint modernization, and digital workplace transformation efforts.
• Research, test, implement, and document endpoint technologies and best practices to support continuous improvement and operational efficiency.
• Configure, maintain, and support endpoint management policies and standards through tools such as Intune, Group Policy, and MECM/SCCM to ensure compliance and operational effectiveness.
• Create and maintain technical documentation, standard operating procedures, and knowledge base articles to support operational consistency and effective support of endpoint services.
• Oversee assigned vulnerability and threat management tasks, addressing risks through automation and standardization.
• Provide Tier 3 technical support for complex endpoint issues and collaborate with support teams, vendors, and business partners to facilitate timely resolution.
• Contribute to team knowledge sharing through documentation, process improvement recommendations, and participation in training and knowledge‑transfer activities.
• Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Other duties as assigned

Basic Skills

• Interpersonal/Customer Service Skills
• Written and Verbal Communication
• Ability to understand and follow directions
• Adaptable to change
• Basic Computer Skills

People Skills

• Leadership/Management Skills
• Ability to build collaborative relationships
• Ability to develop or mentor others
• Ability to work as part of a team

Technical Skills

• Organizational Skills/Detail Oriented
• Analytical Thinking
• Able to Multi‑Task or Juggle Priorities
• Problem/Situation Analysis
• Technical Expertise
• Strategic Planning and Decision Making

EDUCATION - CERTIFICATIONS - WORK EXPERIENCE

• High School Diploma or equivalent required
• Associate's degree in information technology related field such as computer science, or equivalent relevant work experience
• Microsoft Certified Azure Administrator Associate or able to obtain within 6 months of employment
• Microsoft Certified Azure Virtual Desktop Specialty, Microsoft Certified 365 Fundamentals or Administrator

Desired Technical Skills

• Advanced knowledge of the administration of MS Windows, Azure, Active Directory and M365 services such as Exchange, Purview, and Teams.
• Advanced knowledge of Windows operating system administration and support, Microsoft Office and M365 environments, Active Directory architecture and best practices, and Group Policy design, implementation, and troubleshooting.
• Experience with the deployment of software through an enterprise management tool, including the repackaging of software installers and drivers.
• Deep expertise in Virtual Desktop Infrastructure (VDI) technologies, including architecture, deployment, optimization, and troubleshooting of solutions such as Azure Virtual Desktop (AVD), Windows 365, and Citrix. Ability to design and implement scalable, secure, and high-performance VDI environments.
• proficiency in PowerShell scripting for automation, configuration management, and troubleshooting across Windows and cloud environments.
• Demonstrated hands‑on experience with Microsoft Intune, including policy creation, device onboarding, and lifecycle management.
• Proven track record of leading or supporting Intune migrations (from legacy systems or other MDM platforms), including planning, execution, and post‑migration optimization.
• Experience with automation and scripting tools such as Terraform, Ansible, and Python (in addition to PowerShell).
• Deep understanding of modern endpoint management concepts, including zero‑touch deployment, self‑service enablement, and automated remediation.

SCHEDULE

Typical office hours are M-F 8a‑5p. This position is exempt and full‑time. A minimum 40 hours is required per week. Position may require evening and weekend work to oversee implementations and problem resolutions.

Work from office locations in Newark, OH, Orlando, or Miramar, FL for candidates local to the area with the option for fully remote based on incumbent's home location.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.