Remote Clinical Support Specialist – Diabetes Education

Tandem Diabetes Care, Inc.; Northern (KY); Hybrid; USD 74,000 - 92,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Paid time off

Job summary

Tandem Diabetes Care, Inc. is seeking aClinical Support Specialist to deliver diabetes product education and training to customers and healthcare professionals via remote platforms.

The role emphasizes escalation of clinical issues, and conducting video pump trainings in line with company guidelines. Candidates should have 5+ years of clinical diabetes experience, hands-on pump and CGM familiarity, and strong communication skills.

Qualifications

• : Must have RN, CDCES-eligible or equivalent; 5+ years in diabetes education; hands-on pump/CGM experience; strong communication and teaching skills; bilingual English/Spanish desired.

Responsibilities

• Provide product education and training to customers and healthcare professionals.
• Conduct remote pump trainings and education sessions via video/phone.
• Document interactions in CRM and coordinate with CTS and field teams.

Skills

Diabetes education

Patient coaching

Communication

CRM familiarity

HIPAA knowledge

Education

RN or CDCES eligible

Tools

CRM systems

Job description

Tandem Diabetes Care, Inc. is seeking aClinical Support Specialist to deliver diabetes product education and training to customers and healthcare professionals via remote platforms.

The role emphasizes escalation of clinical issues, and conducting video pump trainings in line with company guidelines. Candidates should have 5+ years of clinical diabetes experience, hands-on pump and CGM familiarity, and strong communication skills.