Remote Clinical Services Director

North American Partners in Anesthesia; Town of Florida (NY); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Benefits package

Paid time off

401(k) plan

Professional development

Remote-first

Job summary

North American Partners in Anesthesia is seeking a Clinical Services Director (CSD) to lead operational and relational health across a portfolio of markets. This remote-first role requires travel to assigned markets and close coordination with regional leadership to ensure staffing, credentialing, and service delivery excellence.

You will own client relationships, drive retention, and partner with HR, RCM, and talent acquisition to ensure consistent, high-quality care and client satisfaction.

Qualifications

• Bachelor's degree in healthcare admin or related field required.
• MBA or equivalent preferred for senior level responsibilities.
• Demonstrated ability to manage complex client relationships and drive retention.

Responsibilities

• Own cadence and accountability for client relationships and meetings; ensure key stakeholders attend.
• Maintain CRM records and document engagement activity; flag issues to RVP.
• Coordinate staffing, credentialing, payroll, and scheduling in assigned markets; escalate as needed.
• Support recruitment, onboarding, and credentialing with Talent Acquisition; monitor premium pay and gaps.
• Identify expansion opportunities and surface them with context, timing, and internal contacts.
• Collaborate with Operations VP, Clinical VP, and Shared Services to ensure timely responses.

Skills

Client relationships

Cross-functional collaboration

Travel readiness

Financial literacy

Education

Bachelor's degree in Healthcare Administration

MBA or equivalent preferred

Tools

Qgenda scheduling

iPro practice management

Microsoft Dynamics CRM

Job description

North American Partners in Anesthesia is seeking a Clinical Services Director (CSD) to lead operational and relational health across a portfolio of markets. This remote-first role requires travel to assigned markets and close coordination with regional leadership to ensure staffing, credentialing, and service delivery excellence.

You will own client relationships, drive retention, and partner with HR, RCM, and talent acquisition to ensure consistent, high-quality care and client satisfaction.