Remote Clinical Scheduling & Logistics Lead – NJ

Clover Health; New York (NY); Remote; USD 58,000 - 75,000; Full time

Benefits offered by this job

Employee Stock Purchase Plan (ESPP)

Office setup reimbursement

Monthly cell phone & internet stipend

Remote-first culture

Paid parental leave

Job summary

Clover Health is seeking a Clinical Field Scheduling & Logistics Specialist to support daily scheduling and logistics for our field-based clinical workforce, with a focus on New Jersey. This remote-friendly role drives timely care by managing provider availability, routes, and real-time schedule changes.

You will collaborate with clinical managers, participate in PTO processes, and train new team members on CareLink workflows while leveraging AI tools to streamline tasks and reduce manual work.

Qualifications

• Experience in scheduling, workforce coordination, field logistics, or healthcare operations.
• Knowledge of New Jersey geography, travel patterns, and regional differences is a plus.
• Experience using AI or automation tools to improve workflows.
• Highly organized with the ability to manage competing priorities in a fast-paced environment.
• Strong attention to detail and proactive problem-solving.

Responsibilities

• Manage clinician schedules, profiles, availability, and service areas in CareLink.
• Coordinate scheduling and logistics across New Jersey.
• Optimize clinician routes based on geography, availability, and priorities.
• Identify and resolve scheduling errors, overbooking, unused capacity, and coverage gaps.
• Manage last-minute schedule changes caused by callouts, urgent requests, and field needs.
• Coordinate daily assignments for Nurse Practitioners and Medical Assistants.
• Support PTO approvals and schedule updates in partnership with clinical managers.
• Respond to real-time scheduling questions and resolve scheduling-related concerns.
• Train new clinical team members and operational partners on CareLink workflows.
• Use approved AI and automation tools to streamline repetitive workflows, improve accuracy, and reduce manual work.
• Document processes and maintain cross-training for consistent operational coverage.

Skills

Scheduling

Workforce coordination

Field logistics

Healthcare operations

AI tools

Tools

CareLink

Google Workspace

Excel

Job description

Clover Health is seeking a Clinical Field Scheduling & Logistics Specialist to support daily scheduling and logistics for our field-based clinical workforce, with a focus on New Jersey. This remote-friendly role drives timely care by managing provider availability, routes, and real-time schedule changes.

You will collaborate with clinical managers, participate in PTO processes, and train new team members on CareLink workflows while leveraging AI tools to streamline tasks and reduce manual work.