Remote Clinical Quality Lead — Mental Health QA

Talkspace; United States; Remote; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with match

Wellness stipend

Flexible PTO

Remote-first environment

Free access to company products

Job summary

Talkspace is seeking an experienced Clinical Quality Specialist to join our Network and Clinical Quality team. You will lead peer proficiency reviews, contribute to quality improvement, and provide essential clinical support for our provider network.

The role requires current licensure to practice independently, 5+ years of clinical experience, and 2+ years in telehealth and QA, with a preference for high-acuity client experience and familiarity with AI in clinical settings.

Qualifications

• Must hold a current license to practice independently.
• 5+ years of clinical experience.
• 2+ years in telehealth and QA.
• Experience with high-acuity clients preferred.
• Understanding of AI impacts in clinical field preferred.

Responsibilities

• Lead peer proficiency reviews and quality improvement initiatives.
• Provide clinical support for network providers and connect with peer consultants as needed.
• Coordinate with CMO and Quality leadership to support clinical projects.
• Assist with clinical risk management and policy development.
• Support provider performance monitoring and remediation.
• Engage in ongoing quality improvement initiatives.

Skills

Clinical license

Telehealth QA

High-acuity experience

AI in clinical field

Job description

Talkspace is seeking an experienced Clinical Quality Specialist to join our Network and Clinical Quality team. You will lead peer proficiency reviews, contribute to quality improvement, and provide essential clinical support for our provider network.

The role requires current licensure to practice independently, 5+ years of clinical experience, and 2+ years in telehealth and QA, with a preference for high-acuity client experience and familiarity with AI in clinical settings.