Remote Clinical QA Lead: Telehealth & Automation

Remote; San Francisco (CA); Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

Remote working environment

Company-provided computer and software

Healthcare, Dental, Vision, Life Ins.

Complimentary Lifeforce Membership

Job summary

Lifeforce is hiring a Clinical Quality Assurance Lead to run and scale our QA program for physicians, NPs, and PAs. You will audit telehealth, own Rippit, and drive automation and reporting to support clinical leadership in improving care quality from home.

In this remote role, you will collaborate with Medical Director, clinical leadership, and onboarding teams to establish robust QA processes and calibration, while expanding our reviewer network and maintaining data integrity.

Qualifications

• Active, unrestricted MD/DO/NP/PA license in good standing.
• 5+ years of clinical practice, including telehealth.
• 2+ years in clinical quality work: chart audits, peer review, OPPE/FPPE, or clinical education.
• Experience running a QA or audit program, including rubric-based review and building reports.
• Hands-on experience administering QA/audit platforms (Rippit, MaestroQA) and building reports.
• Comfortable with data: tracking metrics, building reports, spotting trends.
• Interest in preventive/metabolic care (lipids, cardiovascular risk, hormone therapy, GLP-1s, peptides).
• Clear written and verbal communication.
• Self-directed and effective in a fully remote environment.

Responsibilities

• Own the clinical QA program for Lifeforce clinicians (physicians, NPs, and PAs), including cadence, sampling, workflows, and documentation.
• Audit telehealth visits and chart notes against the Lifeforce Clinical Evaluation Form and SOPs.
• Produce monthly QA scorecards for every clinician, with quarterly and annual roll-ups; run targeted reviews.
• Escalate patient safety concerns to clinical leadership.
• Support ad hoc reporting and insights requests related to clinical QA.
• Act as owner and administrator of Rippit: scorecards, rubrics, workflows, integrations, and access.
• Build and maintain QA reporting by clinician, visit type, membership type, and evaluation domain.
• Provide data/context to leaders for performance conversations; join when useful.
• Identify trends and turn into recommendations for Medical Director and training teams.
• Keep Rippit as the system of record for QA data.
• Identify automation opportunities and validate automated outputs.
• Maintain the Clinical Evaluation Form and calibration library; calibrate reviewers.
• Lead QA for onboarding clinicians; determine readiness for standard scorecard cycle.
• Collaborate with Onboarding & Training to update training and SOPs.

Education

Active, unrestricted MD/DO/NP/PA license (clinical licensure)

5+ years of clinical practice including telehealth

2+ years in clinical quality work (chart audits, peer review, OPPE/FPPE, or clinical education)

QA/audit program management experience

Experience with data tracking and reporting

Clear written and verbal communication

Self-directed in fully remote environment

Pref. longevity/preventive medicine exposure

Tools

Rippit/MaestroQA

Healthie/Nabla (EHR tools)

Job description

Lifeforce is hiring a Clinical Quality Assurance Lead to run and scale our QA program for physicians, NPs, and PAs. You will audit telehealth, own Rippit, and drive automation and reporting to support clinical leadership in improving care quality from home.

In this remote role, you will collaborate with Medical Director, clinical leadership, and onboarding teams to establish robust QA processes and calibration, while expanding our reviewer network and maintaining data integrity.