Remote Clinical Programs Operations Manager

William & Mary

Williamsburg (VA)

Hybrid

USD 46,500 - 58,000

Full time

14 days+

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Job summary

William & Mary Law School’s Clinical Program Administrative Manager oversees daily administration for nine legal clinics and an interdisciplinary center serving hundreds of clients and 200+ students annually. The role includes policy development, staff supervision, and coordinating outreach, with emphasis on confidentiality and strong communication.

Responsibilities span facility management, procurement, data security, newsletters, and program events, plus support for the Military Mondays

Qualifications

Bachelor’s degree or equivalent combination of education, experience, and training.
Ability to assist with conference planning, online education, and related support.
Ability to maintain confidentiality and work with diverse constituencies.
Demonstrated strong writing and communication skills.
Computer experience with data entry and database management; proficiency with case management software, Word, Excel, PowerPoint, and Adobe.

Responsibilities

Administrative: identify and implement policy changes; manage day-to-day operations for 9 clinical clinics; conduct brief client interviews; provide referrals and maintain professional boundaries; manage mailings and scheduling of events; support clinic communications and listings.
Technical: manage facility, procurement across clinics, test software, update clinic websites; coordinate with departments/vendors; ensure secure file storage and data security.
Public Relations: develop newsletters and marketing materials; represent program at external events; handle media inquiries and event publicity.
Fiscal: manage clinic finances, payments, reimbursements, billing for online courses.
Supervision: train staff and students, supervise clinic procedures, maintain client communications; monitor cybersecurity and records protection.