Remote Clinical Nurse Consultant - Data-Driven Patient Safety

ICU Medical Inc; Hartford (CT); Remote; USD 120,000 - 180,000; Full time

Job summary

ICU Medical Inc seeks a Customer Success Nurse Consultant to drive post‑implementation success for infusion technologies through clinical expertise, data‑driven consulting, and strategic customer engagement. You will analyze infusion data, support medication safety, and optimize workflows across hospital systems.

This remote role requires strong communication with executive leadership and the ability to translate complex analytics into actionable recommendations for nursing, pharmacy, and

Qualifications

• Must be at least 18 years of age.
• Bachelor's degree in Nursing (BSN), Pharmacy (PharmD/BS Pharmacy), Healthcare Informatics, or a related clinical discipline.
• Minimum of 5 years acute care clinical experience, preferably in infusion therapy or related fields.
• Experience in clinical consulting, interoperability, clinical informatics preferred.
• Experience using Tableau is a plus.
• Strong communication, presentation, and interpersonal skills.
• Proficiency in Microsoft Office Suite and CRM/business automation systems.
• Unrestricted RN nursing license required.
• Unrestricted driver license required.
• Demonstrated background in clinical data analytics, executive presentation delivery, or clinical consulting within the medical device or healthcare IT sector.

Responsibilities

• Serve as the primary clinical resource for assigned customer accounts transitioning from implementation to ongoing support, providing proactive engagement, consultative guidance, and strategic post-implementation onsite Wellness Checks.
• Analyze and interpret complex infusion pump data, smart pump utilization metrics, alert management logs, and drug library compliance across community hospitals and health systems.
• Translate data analytics into actionable clinical recommendations to support medication safety initiatives, workflow optimization, root‑cause investigations, and performance improvements.
• Lead executive‑level reporting and presentations for ICU Medical's Executive Data Analytics Program, communicating strategic insights to C‑suite, pharmacy, and nursing leadership.
• Partner cross‑functionally with Sales, Professional Services, Implementation, and Technical Support teams to ensure smooth customer onboarding, retention, and timely issue resolution.
• Maintain subject‑matter expertise on ICU Medical infusion devices, software platforms, interoperability solutions, and evolving industry best practices for medication administration.

Skills

Clinical data analysis

Executive-level presentations

Consultative engagement

Cross-functional collaboration

Communication skills

Microsoft Office Suite

Education

BSN or PharmD or Healthcare Informatics degree

Unrestricted RN license

Unrestricted driver license

Tools

Tableau

CRM systems

Job description

ICU Medical Inc seeks a Customer Success Nurse Consultant to drive post‑implementation success for infusion technologies through clinical expertise, data‑driven consulting, and strategic customer engagement. You will analyze infusion data, support medication safety, and optimize workflows across hospital systems.

This remote role requires strong communication with executive leadership and the ability to translate complex analytics into actionable recommendations for nursing, pharmacy, and