Clinical Data and QA Coordinator

Hirebridge; Warwick (RI); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health, dental & vision

3 weeks paid vacation

11 paid holidays

401k with up to 4% match

Laptop provided

Tuition reimbursement

Professional growth

Job summary

Northeast Family Services is seeking a Clinical Data and Quality Coordinator to lead EHR-related projects, data quality, and KPI development. You will manage daily productivity reports, ensure data accuracy, and develop QA plans in collaboration with the QA Manager.

This remote role requires 2+ years in data analytics and EHR support, with a focus on behavioral health. Candidates should be detail-oriented, communicative, and able to work from RI, MA, NH, or NY.

Qualifications

• High School Diploma or equivalent.
• Minimum 2 years of data analytics experience.
• Minimum 2 years of EHR technical support/training/administration preferred.
• Experience supporting behavioral health programming.
• Proficient with Word, Excel, and Outlook.
• SQL experience is a plus.
• Excellent communication skills and collaborative mindset.
• Remote work ability; must reside in RI, MA, NH, or NY.

Responsibilities

• Review, quality check, and clean data sets with QA Manager.
• Maintain data accuracy and produce productivity reports.
• Develop training plans for data utilization.
• Coordinate Clinical Quality projects: KPIs, QA Plans, monitoring, reporting.
• Solve problems and streamline workflows for end users.
• Identify and troubleshoot EHR issues through resolution.
• Coordinate documentation and training.
• Manage user access and credentials; safeguard confidentiality.
• Collaborate with Program Directors to review data.
• Participate in agency meetings and staff training.

Skills

Data analytics

Excel

Communication

EHR systems

SQL

Education

High School Diploma or equivalent

Tools

EHR software

Word

Outlook

Job description

Northeast Family Services is looking for a professional Excel guruwith exceptional administrative, reporting, and data analytics skills to join our growing team asClinical Data and Quality Coordinator.
As an important member of the operations and quality assurance team, the Clinical Data and Quality Coordinator, in partnership with the QA Manager, will be the in-house expert for all EHR (Electronic Health Record) related projects. Managing and tracking daily productivity reports is a key function of this role, as well as establishing KPIs, QA Plans, data utilization, monitoring, and reporting on compliance.
If you're looking to make a change and put your administrative, reporting, and data analytics skills to use, don’t miss this opportunity to take your career to the next level and join a growing, well-regarded organization that truly cares for their employees and clients!
This is a remote position, but must reside in RI, MA, NH, or NY.

Responsibilities:

• Collaborate with QA Manager to review, quality check, and clean data sets

• Provide a high level of attention to detail and consultative service skills with interactions of staff

• Participate in development of training plans for data utilization

• Acts as project coordinator for all Clinical Quality related projects such as establishing KPIs, Quality Assurance Plans, monitoring, and reporting on compliance

• Responsibility for problem solving, assessing processes and issues, and collaborating with staff and providers to develop solutions resulting in efficient and functional workflows for end users of our software application.

• Identifies, assesses, troubleshoots EHR related issues as they occur, and sees through to full resolution.

• Coordinate documentation and training.

• Maintains proper user control by adding and deactivating users and updating credentials as necessary

• Maintains confidentiality of all patient/client and employee information

• Collaborates with Program Directors to disseminate and review data as required

• Participates in agency meetings and in-services. Completes staff training as required

• Other duties as assigned
  

Qualifications:

• High School Diploma or equivalent

• Minimum 2 years of experience with data analytics

• Minimum 2 years of (EHR) Electronic Health Records technical support, training, and administration experience preferred

• Experience in supporting behavioral health programming

• Extensive knowledge of and experience with various computer programs including Word, Excel, and Outlook.

• SQL experience is a plus!

• Excellent communication skills

• Ability to formulate positive collaborative relationships with the program managers and staff

• Ability to work remotely and must reside in RI, MA, NH, or NY.

Benefits:

• Health, Dental & Vision

• 3 weeks paid vacation

• 11 Paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)

• Generous sick time including mental health days

• 401k retirement plan with up to 4% match

• Voluntary short and long-term disability

• Voluntary Life Insurance

• Mileage reimbursement

• Longevity award - Monetary bonus and a vacation day annually

• Company provided laptop and cell phone

• Opportunity for professional growth

• Supervision for licensure provided

• Tuition Reimbursement

• Personal cell phone discount

Hours / Compensation:

• Full Time - Salary $50,000 - $60,000