Medicaid Administrative Coordinator (Remote-Friendly)

Taleo; Milwaukee (WI); Hybrid; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental & Vision

Job summary

UnitedHealth Group is seeking a Clinical Administrative Coordinator in Milwaukee, WI. You will support member and provider interactions, triage inquiries, and coordinate services with clinical staff.

The role combines front-line customer service with critical administrative duties to ensure timely and accurate processing of referrals and authorizations. The position offers a Monday–Friday schedule, potential telecommuting, and a path to growth within a comprehensive benefits program.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience.
• 1+ years of administrative work experience.
• 1+ years of experience in the healthcare industry.
• Proficiency in MS Word, Excel, Outlook and multiple web applications.

Responsibilities

• Handle inbound and outbound member calls in a customer service environment.
• Triage member requests and manage administrative intake and referrals.
• Coordinate with hospitals, clinics, and clinical team on service requests.
• Process referrals and prior authorizations; maintain accurate census and documentation.
• Ensure compliance with state contracts, CMS requirements and program policies.
• Provide essential administrative support to Service Coordinators as part of the team.

Skills

Customer service

Administrative work

Healthcare industry

MS Word

Excel

Outlook

Web applications

Education

High School Diploma/GED

Job description

UnitedHealth Group is seeking a Clinical Administrative Coordinator in Milwaukee, WI. You will support member and provider interactions, triage inquiries, and coordinate services with clinical staff.

The role combines front-line customer service with critical administrative duties to ensure timely and accurate processing of referrals and authorizations. The position offers a Monday–Friday schedule, potential telecommuting, and a path to growth within a comprehensive benefits program.